Norma Cardona

**** ** **** **. *****, FL *****

786-***-****

acqliu@r.postjobfree.com

PROFESSIONAL PROFILE

With over 20 years experience, I am seeking a combined position as an online virtual or on location Administrative Assistant and/or Customer Service Representative where I can use my secretarial-administrative-organizational skills to deliver a unique and quality service to benefit the organization, and to impress the client with satisfaction.

I am from Chicago, Illinois and residing in Miami, Florida. Studied at the Inter American University of Fort Buchanan in Puerto Rico, Man Power Business Training Institute in San Juan, Puerto Rico, the Conservatory of Music in Chicago and, the Miami International University of Art and Design in Miami, Florida. Through the years, I worked for Temporary Agencies where I had the great privilege of working with the best Fortune 500 Companies, gaining an array of skills, education, great experience and confidence in delivering the best quality job performance that companies seek and expect from an employee.

SKILLS

Proficient and savvy Internet researcher in English and Spanish

Proficient in Microsoft Office programs (Access, Excel, One Note, Outlook, PowerPoint,

Project Publisher, Visio and Word)

Adobe Photoshop and Illustrator

Creative and resourceful designer for logos, flyers, banners, document templates, computer generated presentations, business cards, charts, business forms, calendars, books, videos with oral and

musical backgrounds

Willing to learn new software, techniques and skills

Photo restoration and colorization

Detailed figurine and ceramics art painter

Detailed-oriented and focused

Excellent on projects and client skills

Correspondence, reports and forms preparation

Handle import/export documentation and data entry

Proofread and distribute reports and presentations

Oral and written communication and translation skills

Arrange meetings and conferences, schedule appointments and coordinate travel arrangements, hotel and flight reservations, greet customers and attend meetings

Customer service locally, nationally and overseas

Mail and fax distribution

Copy, scan, fax and file documents

Expert updater of computer software and programs

Fluent English and Spanish speaker, writer and translator, conversational Portuguese

Self-motivated; punctual, able to work independently or with a team, will work after hours if needed

Collaborate, analyze and solve complex problems with judgment and strategies

High level of confidentiality and diplomacy

Contact this candidate