Customer Service
Resume:
LARA SMITH
*** ***** *** ****, *****, ok *****
Home: 405-***-**** • Cell: 405-***-****
acqlhe@r.postjobfree.com
July 03, 2015
Lara Smith
Noble, ok 73069
acqlhe@r.postjobfree.com
RE: Enthusiastic and Hard-Working
Dear Hiring Manager
Please take a look at my attached resume for a detailed look at my skills and experience. Here's a snapshot of
what I have to offer: You need sharp Customer service skills with great attention to detail and excellent skills
for advancement. My education and training make me an ideal candidate for this position.
My educational background has prepared me for the role of Customer Service and the ability to complete tasks
for media and advertising. In particular, my study of customer service, media and advertising has given me a
solid background so that I can perform my duties in a professional manner. I am eager to contribute my
enthusiasm and up-to-date skills to the entire team I would be working with.
I am certain that my resume will give you a greater understanding of my qualifications for this exciting
opportunity. I will call your office during business hours to discuss the arrangement of a formal meeting and
talk about my experience.
I would greatly appreciate the opportunity to work with and learn from you and your talented team. I look
forward to speaking with you soon and have a safe holiday.
Sincerely,
Lara Smith
Lara Smith
Day Phone: 405-***-**** - Ext:
Mobile: 405-***-**** - Ext:
Email: acqlhe@r.postjobfree.com
Work Experience:
Pizza Hut
803 North Main
Norman, OK 73069 United States
04/2015 - Present
Salary: 7.65 USD Per Hour
Hours per week: 25
Customer service/ Shift Manager
Duties, Accomplishments and Related Skills:
Responsible for greeting customers, delivering ordered items in an accurate and efficient manner, cleaning dining area, preparing food. Customer service duties include taking orders, answering questions, and ringing out customers on the cash register. Kitchen duties include preparing dough, portioning toppings, and cooking pizzas. All team members must maintain a clean work environment. Additionally, team members must follow all health and safety rules outlined by Pizza Hut. Accomplishments received an accommodation award from the District Manager
Supervisor: David 405-***-****)
Okay to contact this Supervisor: Yes
Dollar General
1177 180th Ave Northeast
Norman, OK 73069 United States
01/2011 - 08/2013
Salary: 7.65 USD Per Hour
Hours per week: 40
Customer service/ Shift Manager
Duties, Accomplishments and Related Skills:
Responsible for greeting the customers, sales, answering inquiries, stocking merchandise, ensuring the cleanliness of the store.•Lead the work of sales associates serving as cashiers including six to eight active registers.Operate cash register and flatbed scanner as needed to provide great customer service.Authorize voids and overrides; count register; make bank deposits.Assist in maintaining strict cash accountability, key control, and adherence to company security practices and cash control procedures.Monitor cash levels and make appropriate drawer pulls as directed by the Store Manager. Monitor cameras for unusual activities (customers and employees), if applicable. Supply cashiers with change when needed.Complete all required paperwork and documentation according to guidelines and deadlines as assigned. Assist in the training of new cashiers;?Cash handling policies and procedures,Proper Scanning technique,Engaging the customer,Cashier selling activity,Asking for additional front end help when lines start to back up,Responsible for the sanitation and execution of the front end cleaning schedule.
Supervisor: Christy Whitiker 405-***-****)
Okay to contact this Supervisor: Yes
Homemaker
102 South 2nd Apt 3
Noble, OK 73069 United States
09/2009 - 01/2011
Hours per week: 60
Domestic Engineer
Duties, Accomplishments and Related Skills:
Managed schedules and logistics for family of five; balanced priorities to create and implement budget; motivated, coached and counseled children; taught and modeled ethics; worked with teachers to closely monitor academic performance; planned, organized and supervised extracurricular school activities; purchased clothing, food and supplies with strong budget constraints; prepared and served multitude of nutritious meals for five and more on occasion; coordinated medical care for all family members; established clear requirements and disciplined children when necessary; drove children to schools, team sports, music lessons and more; negotiated with suppliers; paid invoices; reconciled accounts; arranged for home and vehicle maintenance and repairs; maintained clean home and clothes for family; planned and created dinners to entertain mate’s employers, colleagues, clients and prospects; provided hugs and kisses daily
Supervisor: Lara Smith 405-***-****)
Okay to contact this Supervisor: Contact me first
Inn at the shore
2275 South Prom
Seaside, OR 97138 United States
05/2009 - 09/2009
Salary: 8.00 USD Per Hour
Hours per week: 40
Customer service/ housekeeping
Duties, Accomplishments and Related Skills:
Deliver excellent customer service, at all times. Maintain high standards of cleanliness and presentation in all back-of-house areas and customer areas. Service all bedrooms and corridors, in line with company policy. Create and work to daily job lists from the room status list, arrivals and departures list. Keep up to date with current promotions and hotel pricing, to provide information to guests, on request, while maximizing bedroom sales opportunities. Maintain the stocking levels of all point-of-sales and consumables
Report any maintenance issues immediately to line manager, including all furniture, fittings and equipment. Reset lighting to the current standards. Complete all periodical tasks, such as flipping mattresses, cleaning curtains and dusting lamp shades. Store all soiled and clean laundry in line with company policy and complete the required documentation all reasonable requests from guests, to ensure their comfort, satisfaction and safety
Report any security issues to line manager. Maintain personal knowledge by completing in-house training and workbooks. Always adhere to all company policies and procedures and licensing laws
Be involved and contribute at team meetings. Carry out instructions given by the management team and head office.
Supervisor: michael tanner (1-800-***-****)
Okay to contact this Supervisor: Yes
Arbys Inc
101 West State Highway 152
Mustang, OK 73064 United States
04/2006 - 12/2008
Salary: 7.25 USD Per Hour
Hours per week: 40
Customer service/ cashier
Duties, Accomplishments and Related Skills:
Ensures a pleasant experience for all customers, responds to customer complaints or inquiries. Ensures orders meet and exceed customers’ satisfaction.Assists with supervising the day-to-day task assignment and performance of team members. Assists with the management of all matters relating to team members – training and coaching.Assists with planning, preparing and coordinating daily assignments and activities of team members.Adheres to all city, county, and state regulations.Ensures execution of established safety, security, quality, and store operations policies, procedures and practices.Ensures standards on food preparation and handling.Completes daily paperwork and other reports.Conducts periodic inventories.Maintains a clean restaurant at all times.Ensures profitability.All situations must be avoided that may create a conflict of interest including outside employment in a similar business.All duties must be performed in a manner that is free from unlawful harassment.The Shift Leader will be able and willing to perform all duties of a typical restaurant team member
Supervisor: Dave Smith 405-***-****)
Okay to contact this Supervisor: Yes
Education:
Art Institute of Pittsburgh Pittsburgh, PA United States
Bachelor's Degree 08/2014
GPA: 3.8 of a maximum 3.8
Credits Earned: 85 Semester hours
Major: Media Arts and Animation Minor: Story Board and 2d animation
Relevant Coursework, Licenses and Certifications:
Multimedia artists create realistic images by controlling light, color, shadow, texture and movements. While any initial ideas may be sketched by hand, they will be brought to life using computer software programs.Multimedia artists create two and three-dimensional designs using modeling programs. These programs help make images move and allow characters to begin interacting with each other on screen. Opportunities are available to work on a wide range of projects including promotional materials, films, Web pages, illustrations and multimedia presentations.
References:
Name
Employer
Title
Phone
Kevin Niehoff
CSMS
Federal Technician
acqlhe@r.postjobfree.com
Amber Bowman
Owner
Self Employed decorator
Contact this candidate