MELINDA K. EISENBISE

**** * ********, *** *** 574-***-****

Indianapolis, In 46202

SUMMARY

Management professional with over 17 year’s experience. Areas of expertise include strategic planning, project management, process improvement, operations, marketing, staff development and customer service. Proven Leader with strong organizational, analytical, problem solving, communication and relationship management skills.

EDUCATION

MBA, Business Administration, Indiana University Kokomo, Kokomo, IN 2009

Awarded Certificate for achieving a test score in the top 15% of the MBA program graduates participating in the ETS testing nationwide.

BA, Psychology/Law and Society, Purdue University West Lafayette, IN 1991

PROFESSIONAL EXPERIENCE

CARDINAL SERVICES, INC, Logansport, IN 2009-Present

Community Services Coordinator

Director of Cass/Fulton Co. programs with over 150 employed

staff.

Supervise, train, and mentor 10 Managers over Residential,

Community Living Programs and Employment Services.

Responsible for budget of over 1 million.

Monitor P&L statements monthly.

Approve all hiring of staff.

Complete/Approve appraisals for all staff.

Review all disciplinary actions for all staff in Cass/Fulton Co.

Monitor 3 group homes and 16 community living apartments to

maintain high level of care for clients.

Work with state agencies for auditing and billing issues.

Audit, update, and maintain all policies.

Complete all incident report follow up reports to state agencies.

Media Relations Coordinator, Public Relations Coordinator.

Responsible for marketing of agency.

Head up Human Rights Committee.

Serve as a member of the Logansport Rotary Club, and

Logansport/Cass Co Chamber of Commerce.

Trine University, Logansport, IN Fall 2010-Present

Adjunct Instructor

Responsible for teaching undergraduate and pre-MBA students

Instructed Business classes (200-400 level course)

Developed lesson plans, PowerPoints, quizzes, and exams

Indiana University Kokomo, Kokomo, IN Summer 2010

Adjunct Instructor

Responsible for teaching undergraduate and pre-MBA students

Instructed Organizational Behavior class (300 level course)

Developed lesson plans, PowerPoints, quizzes, and exams

HOME CARE BY DESIGN, Lafayette, IN 2007 - present

Regional Coordinator Senior Advisor/Supervisor/Marketing

Manage 10-12 cases.

• Supervise, train, and mentor up to 100 caregivers.

Established reputation for outstanding care.

• Make sure all caregivers maintained high level of care for

• clients.

• Monitor progress of clients and coordinated care.

• Assist clients with bill paying, coordination of care, downsizing,

• moving assistance, funeral planning, legal planning, develop

• and maintain comprehensive client binder, asset inventory, tax

• record inventory, referrals to local resources, and transition

• planning.

Led agency marketing program for Senior Advisor position.

Created and implemented the Senior Advisor position.

Wrote the Senior Advisor job description.

NORTH CENTRAL JUVENILE CORRECTIONAL FACILITY, Logansport, IN 1997 - 2006 Department Head and Supervisor/ Classification Specialist (1998 - 2006)

Managed classification for the facility averaging a 156 student

•population.

•Developed and managed a $30,000 budget.

Reviewed the student’s history and planned their programming.

•Assigned students to one of 10 counselors and their housing

•unit.

•Supervised outings including home passes, community service,

•doctor appointments and funerals.

•Implemented the highly successful Community Service

•Program.

•Developed, audited, updated, trained, and maintained all policies and

•procedures in the facility.

•Wrote the procedures and policies for home passes, community

•service, and placement plans.

•Analyzed an adjudicated student grievances and student

•appeals.

•Coordinated with probation officers, parole officers, judges, and

•courts for seamless delivery of services.

•Media Relation’s Coordinator: Wrote/reviewed press releases

•and conducted/coordinated interviews.

Substance Abuse Counselor (1997 - 1998)

Facilitated substance abuse groups involving substance abuse

•education, relapse prevention, anger management, conflict

•resolution, and problem solving.

•Developed and led the Grief and Loss Group for 9 years,

•achieving an 85% decrease in violations.

•Conducted a weekly family group with parents and students.

•Supervised a caseload of approximately 25 students.

•Documented sessions and activities.

COMPUTERS

Microsoft Word, Excel, Power Point, Access, Publisher, Outlook,

Adobe Photoshop, Management Scientist

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