EXECUTIVE SUMMARY:
Creative, results-oriented, hands-on technology leader with years of proven broad-based experience. A problem solver with a passion for technology; skilled in grasping the big picture, conceptualizing, developing, and implementing solutions. Partnering closely with other team leaders. Excels in developing and motivating highly focused teams that successfully meet and exceed business objectives by identifying and solving business processing problems. In-depth knowledge and experience in management, consulting, planning, project management, and networks. A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support. Provides process improvement and management. Accomplishes business objectives.
TECHNICAL SKILLS:
Systems: Windows (all), SQL Server, IIS
Networking: Network & Systems Administration, LANs, WANs, VPNs, Routers, Firewalls, TCP/IP, DHCP, Cisco ASA Firewall, Cisco Routing and Switching, T1 Administration, Wireless technology
Software: Office 365, Cloud Computing, CRM solutions, MS Office (Word, Excel, Outlook, Access, PowerPoint), HTML, SQL, Crystal Reports Reporting Tool, Backup and Recovery, AutoCAD, Cisco Unified Communication Manager (VOIP) Administration, Cisco Customer Response Solution Administration, Web based solutions, Barracuda platforms, QuickBooks
EXPERIENCE:
G3 Ind, Inc, Bolingbrook, IL 2014 - 2015
Business Analyst
In this contract position, my professional duties related to the review, assessment, and development of business processes. Focus is on the effective use of resources, both people and technology, in the execution of our core business. Combine business-planning expertise to our tradeshow function to analyze and translate business process changes. Using Excel to report for accuracy or enhancements. I also process weekly payroll, filed the state and federal tax forms and processed fringe benefit reports and payments to local unions.
Exhibitors Carpet Service, Bedford Park, IL 2013–2014
Director of Technology
Managed the development, implementation, installation, and operation of information and functional systems.
Key Results:
Led the organization’s conversion of an order management system from EMS on an AS400 to a new comprehensive business management implementation of RFMS which is cloud based.
Led the conversion of email systems from Lotus Notes to Office365 cloud computing.
Implemented a new Windows Active Directory Network environment.
Hall-Erickson, Inc., Westmont, IL
Director of Technology 2002-2013
Responsible for all aspects of overall technology vision for a tradeshow management company servicing associations across the country. Managed the development, implementation, installation, and operation of information and functional systems for the entire organization. Developed, supported, and enforced the necessary IT governance policies for employees including policies for equipment, data and system access, resources, changes to hardware or software, security, legal and regulatory compliance. Provided leadership that fosters accountability, skill development, and team building, as well as directed employees toward the accomplishment of organizational objectives. Direct responsibility for managing multiple projects in a cross-functional environment.
Key Results:
Led the organization’s new CRM implementation of Event Business Management System (EBMS). Designed and launched training clinics, optimized training documentation and designed program custom modifications.
Implemented e-commerce solution for our clients that included order and payment processing
Led the conversion of email systems from Lotus Notes to onsite Exchange server to Office365 cloud computing.
Managed all aspects of Windows Active Directory Network environment including web servers.
Gathered and assessed needs from internal business units; created custom solutions to resolve issues (e.g., system slowdowns, virus outbreaks and process bottlenecks); and developed functional specifications
Network Support Administrator 1998-2002
Managed computer operation scheduling, backup, storage, and retrieval functions. Installed and rebuilt various servers, personal computers and laptops.
Key Results:
Completed the installation and implementation of a new Microsoft Network which included Active Directory, Exchange/Outlook server and Right fax server. Upgraded the infrastructure including Pix firewall, switches and VPN solutions.
Migrated from Lotus Notes and FileMaker Pro database systems to a SQL based CRM solution which included ExpoCad/AutoCad
Implemented a web server solution to improve accessibility via the web for our clients and employees
Managed our client’s websites, online survey solutions, email, and fax blasts
Standardized all operating system versions for all computers and laptops
EDUCATION:
University of Illinois at Chicago
B.S. Information Decision Sciences, 1991
ACTIVITIES:
Frankfort Youth Athletic Association – Vice President, 2007-
River Valley Youth Football League – President, 2009-
Frankfort Boys Baseball – Web Director, 2012-
References
Tom Gilmore
President/Owner
Griffinworks
803 Sapphire Drive
Bolingbrook, Illinois 60490
312-***-**** cell
acqlcg@r.postjobfree.com
Mr. Gilmore was the previous owner and my direct supervisor of Griffinworks/Exhibitor Carpet Service which was my previous employer.
Mrs. Joan Bertucci
Director of HR
Peace Village
10300 Village Circle Drive
Palos Park, IL 60464
708-***-**** direct
acqlcg@r.postjobfree.com
Mrs. Bertucci was a past co-worker She was once my previous direct supervisor at Hall-Erickson.
Pete Erickson
President
Hall-Erickson
98 E. Chicago Rd.
Wesmont, IL 60559
630-***-**** direct
acqlcg@r.postjobfree.com
Mr. Erickson is the President and was my direct supervisor at Hall-Erickson before the company outsourced its technology and human resource departments.
Quentin Ostrowski, CFA
Vice President
Castleark Management, LLC
1 North Wacker Drive
Suite 3950
Chicago, Illinois 60606
312-***-**** direct
acqlcg@r.postjobfree.com
Mr. Ostrowski is the President of the Frankfort Falcons which is a youth organization we both volunteer for.
David Stolarek
Senior Partner
Porcaro Stolarek Mete Partners, LLC
111 W. Jackson Blvd. Suite 1700
Chicago, IL 60604
Direct: 312-***-**** Mobile: 815-***-**** Office: 312-***-****
acqlcg@r.postjobfree.com
Mr. Stolarek is a personal friend who I volunteer with in various youth organizations.