Kevinanita Johnson
*** **** **** ***.****, Antioch,TN. 37013
Phone: 402-***-****
Email: acqlb7@r.postjobfree.com
SUMMARY OF PROFESSIONAL QUALIFICATIONS
5+ years Direct Customer Service
Superb written and oral communication skills.
Organizational and Strategic Planning.
Computer Skills: Microsoft Word, Excel, Access, PowerPoint, Adobe Acrobat, Outlook, and Internet
Internal Auditor Training and GMP Procedures
SQF/HACCP/ISO/SAP
Process Controls
New store Development and Openings
Stocking
Gravimetric Gateway Trained
Certificates of Analysis (COA)
PROFESSIONAL EXPERIENCE
Correctional Officer Tennessee Prison for Women, Nashville, TN. October 2014- February 2015
Conduct cell searches
Conduct searches on visitors and inmates
Open and distributes mail
Enforce rules and keep orders within the prison
Protect the public from incarcerated criminals
Monitor inmates movements within the facility
Aid in rehabilitation and counseling offenders
Write and keep up to date reports
Inspect facility to ensure that it meets safety standards.
Office Assistant University of Nebraska at Omaha, Omaha, NE. March 2014 July 2014
Answers the departments telephone
Opens and distributes mail
Assist the administration in coordination and scheduling of departmental meeting s
Stocked office supplies, file miscellaneous FMP documents
Maintain events calendar spreadsheet and type correspondence
Accounting duties as needed
Works in SAP Database (Accounting & Invoices)
Works with When Is Good scheduling meetings
Back up for the dispatcher initiating work request
Night Auditor Double Tree Suites Hotel by Hilton Hotel, Omaha, NE, January 2014 – June 2014
Always greet guests with friendly and professional manner according to Double Tree s standards.
Answer the telephone in a timely and professional manner
Perform accurate check-ins and check-outs of guests
Manage nightly hotel operations
Perform end of the day procedures
Compile and run statistical reports for all departments and transfer information to Accounting department
PHYSICIAN INFORMATION SPECIALIST Hooper Holmes, Inc, Omaha, NE, November 20, 2013 - February 4, 2014
Customer Service
Contact doctors across the US to gather medical records and documentation
Help insurance companies gather information so they are able to make an informed decision on whether or not they can offer insurance to applicants.
QUALITY MANAGEMENT SYSTEM AUDITOR/ (QMS) Airlite Plastics, Omaha, NE, June 2007 – March 2013
Conducts product checks, inspections, follow-ups, and conducts internal audits
Reviews inspection defects, investigates root causes and recommends improvements
Demonstrates computer proficiency for query and report functions in Access database and maintains accurate computer logs.
Possesses a thorough understanding of gauges, calipers, micrometers, etc.
Communicates with all levels of the organization to include presentation of quality subject matter to teams and focus groups.
Maintains required records and files
Coordinates inspection and disposition of non-conforming products
Conducts process, product and system audits and completes follow-up reports.
Meets safety, housekeeping and attendance expectations.
Communicates with all levels of the origination to include presentation of quality subject matter to teams and focus groups.
Participates and leads quality improvement teams
Responsible for reporting food safety problems to management.
Meet safety, housekeeping, and attendance expectations.
Works with customers through the complaint process.
Demonstrates accuracy and thoroughness; Looks for ways to Improve and promote quality, Applies feedback to improve performance; Monitors own work to ensure quality
EDUCATION
Bellevue University, Bachelors of Behavioral Sciences April 2012-November 2014
Kaplan University, Associates Degree in Criminal Justice . January 2009-December 2010
Internship/Volunteering, OPD Crime LAB March 2013- May 2013 120 hours completed
Tennessee Corrections Academy, Correctional Officer Training October 2014-November 2014