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Service Customer

Location:
Houston, TX
Salary:
14.50
Posted:
July 06, 2015

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Resume:

Zachary Ray

**** ******* **. *******, ** *****

T: 832-***-**** E: acql3o@r.postjobfree.com

Objective

To acquire a challenging career with a solid company utilizing the opportunity to offer proven and developing skills within the company.

Experience

Wards Pest Control Oct. 2013- Present

Prepare service kit. Mix necessary chemicals according to label instructions. Return equipment and chemicals to proper storage area of the vehicle. Answer any questions concerning the Service Agreement. Get service agreement signed and appropriate paperwork signed. Review “Scope of Service” and “Points of Service” with customer. Handle basic questions and objectives that might occur when performing the initial service. Explain the steps and procedures to be taken in providing the specified service. Inspect critical areas of the customer’s premises (kitchen, bathroom, storage area, etc.). Move furniture and other customer property that may interfere with thorough inspections. Observe and identify any insect or pest problems. Based on the pest problems identified, apply the appropriate insecticide according to the label directions. Inspect the remaining areas of the building including the basement, attic crawlspace, etc. Apply appropriate insecticide as needed. Inspect the exterior of the building. Provide the Perimeter Defense System service as required. Return furniture and other customer property to the original location when finished. After the service has been provided, complete the necessary paperwork, including service ticket, new Sales Agreement, etc. After the service has been performed, call the office to confirm that payment is due when service is rendered. Advise customer of the services provided and obtain customer signature as required. Achieve assigned service performance objectives. Contact customers to schedule service appointment and respond to any problems.

Wal-Mart Distribution Center Feb. 2014-March 2015

Ensured freight quality. Maintained merchandise supply. Managed freight flow. Organized warehouse supplies. Provided basic maintenance to forklift and other equipment (e.g. clean, inspect). Kept work area organized. Monitored freight to ensure cold-chain and species compliance.

Education

GED June 2011

Skills

Heavy equipment operator

Inventory Control



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