Jay Shah

**** * ******* ******* ******

832-***-****

Spring, TX 77373

acql34@r.postjobfree.com

PROFESSIONAL PROFILE

Versatile and resourceful high-achiever with experience across diverse industries, including building materials, information technology, and retail and hospitality management. Analytical, business-minded professional experienced in operations, distribution management, and sales and marketing. Resourceful, energetic manager adept in streamlining warehouse and inventory processes, minimizing shrinkage, and maximizing profitability. Insightful communicator experienced in training and coaching employees to ensure efficient business operations. Results driven business leader focused on forging trust-based relationships with customers and international and local vendors.

BACKGROUND SUMMARY

Key Account Management

Logistics / Supply Chain

Inventory Management

Warehouse Management

Business Development

Strategic Analysis

Strategic Planning / Negotiation

Multi-Unit Management

Resource Management

Team Building / Leadership

Market Share Growth

Loss Prevention

Operational Enhancements

Cost Savings

Bids / Proposal

B2B / Inside Sales

Client / Vendor Relationship

Material Procurement

Computer Skills: Well versed in MS Office, QuickBooks and other popular software packages

SELECTED ACCOMPLISHMENTS

Team Building / Leadership

Develop key customer relationship in Western, Southwestern and Southeastern regions. Manage relationships with major distributors and develop new business relationships on behalf of Aruvil International. Develop new product offerings and manage inventory to insure product availability and cost control. Manage all marketing and sales activities for territory. Result: Business development and product expansion efforts have increased sales and profits and expanded market reach.

Sales Management / New Business Development/ Customer Relations Management

Significantly increased sales among existing customers. Aggressively promoted products that key customers/distributors were not currently buying from Overseas Distributors. Worked out volume-based incentive program for distributors to increase sales volume. Result: Replaced $1 million in lost sales due to the bankruptcy of our company’s largest account.

Developed and implemented wholesale business strategy. Rationalized pricing across Aruvil’s entire product line and restructured the inventory mix in all the warehouses. Negotiated with suppliers to optimize procurement efforts. Trained branch managers, sales reps to give new wholesale strategy the opportunity to succeed. Results: Obtained business from several major wholesalers and dealers who had not done business with Aruvil in the past.

Created and implemented strategy to increase sales during recession years for Overseas Distributors, Inc. Analyzed buying patterns throughout the industry. Pro-actively approached major importers/distributors who had reduced their imports by 40-60% and offered them the opportunity to buy material from our company risk free. Result: Increased sales by 20% over 2-year period.

Rationalized Aruvil’s product mix to meet customer demand. Restructured product offerings and introduced new products to appeal to broader national market vs. previous focus on products that sold well in Eastern US but were not in demand throughout the rest of the country. Results: Added new customers who were now able to access products from Aruvil at very competitive prices.

Increased sales through new product development and exceptional customer service. Instrumental in getting new products developed for key customers. Consistently assisted other branches in resolving customer concerns or product related issues. Result: Introduced new product lines that led to increased bulk sales orders and increased customer loyalty for Overseas Distributors.

Operations Management

Redesigned warehouse and inventory planning. Revamped system so that customer orders could be filled from one location to better meet the needs of both new wholesale and existing retail oriented customers. Results: Significantly reduced shipping costs, generating thousands of dollars in savings for Aruvil, while improving delivery times to customers and increasing customer satisfaction.

Supervised total reorganization of Overseas Distributor’s warehouse. Managed complete restructuring of warehouse that stocked more than 1200 different items. Organized inventory to ensure ease of locating products for order fulfillment. Convinced the owners to install a security system to prevent break-ins and eliminate employee theft. Result: Increased warehouse productivity, enhanced customer satisfaction and significantly reduced shrinkage.

Purchased and exported secondary steel. Researched secondary steel market and cultivated relationships with key suppliers. Capitalized on opportunities to purchase secondary steel at auction and export to Overseas Distributor’s manufacturing facility in India. Result: Procuring steel at very low prices and shipping to India to manufacture products led to increased profits.

Maintained consistent communication with production department and owners in India. Monitored product ordering stocks with Overseas Distributors factory staff and coordinated scheduling of import containers. Kept owner informed of sales and market information, discussed marketing strategies, sales promotions and product development. Result: Ensured on-time delivery of products and maintained inventory at optimal levels.

Re-structuring & building of 2nd warehouse at Overseas Distributors. Supervised the building of 2nd warehouse and installation of 75 containers around the warehouse to stock the inventory. Result: More space for efficient, organized and secure product storage and increased productivity of warehouse staff.

Introduced Subway franchise into existing retail store. Efficiently managed a high volume retail store. Recruited and cross-trained employees, managed inventory, P&L, customer service, payroll. Purchased and installed new equipment, negotiated vendor contracts. Result: Seamless integration of Subway into existing BP Amoco store; increased sales of petroleum products and other convenience store items.

Managed complete business operations at Innovative Business Machines. Started company from scratch to market computers, peripherals and office automation products to end users/consumers. Built Authorized Service Stations for popular products, e.g. Panasonic, Canon, HP, and Epson. Result: Increased profits through service revenues. Made the company the top most marketing company in the area. Brought the customer base to more than 1100 customers

PROFESSIONAL EXPERIENCE

Aruvil International, Inc.

2013 - Present

Sales Manager

Houston, TX

Overseas Distributors Inc.

2005 - 2013

Operations Manager

Houston, TX

BP Amoco

2002 - 2005

Store Manager

Quakertown, PA

PRIOR EXPERIENCE

Operations Management, Business Consulting and Sales and Marketing Management positions at E-Biz Concepts India Pvt. Ltd, Innovative Business Machines, Essen Telecommunications Pvt. Ltd, Cavitak Marketing and Thames Technologies Ltd. in Gujarat, India.

EDUCATION / TRAINING / CERTIFICATIONS

Bachelor of Science, Industrial Chemistry - SP University (Gujarat, India)

Post Graduate Diploma, Business Management - Bhavan’s (Gujarat, India)

Post Graduate Diploma, Marketing & Sales Management - Bhavan’s (Gujarat, India)

Microsoft - CSE, CDBA; Macro Media - Certified Cold Fusion Developer; Certified Internet Webmaster (CIW)

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