Dianna Holton

** ********* **.

Newnan, Ga *****

Home: 334-***-**** Cell: 706-***-****

E-Mail: acql25@r.postjobfree.com

Summary of Qualifications:

Extensive background in Accounting, including reconciliation and audit functions

Proficient in a variety of software and accounting systems

Experience in conducting needs assessments and implementing process improvements

Above average analytical, and problem solving skills; ability to think independently

Work Experience:

Nov. 2014 – Apr. 2015 Chattahoochee Gutter Co, Salem, AL

Administrative Assistant: Processed invoices, payroll, accounts receivable and completed other administrative functions using Microsoft Office, Microsoft Excel and QuickBooks. Designed and implemented Excel-based Automated Invoicing System.

Feb. 2010 – Sept. 2012 Remitco (First Data), Columbus, GA

Exceptions Associate: Processed payments and correspondence using automated mail systems and scanning equipment in accordance with contracted client specifications

Mar. 2001 - May 2009 Blue Cross Blue Shield, Columbus, GA

Medicare Provider Auditor II (2003 - 2009): Responsible for handling Medicare desk reviews of the Hospital and Skilled Nursing facility Medicare cost reports, pre-audit, and post-audit work Interpreted Federal laws pertaining to Medicare reimbursement. Applied those laws in the audit of providers of Medicare services for the State of Georgia while under contract with the Center of Medicare Services

Customer Service Representative (2001 - 2003): Handled incoming calls from customers regarding various health insurance concerns, resolved customer problems and explained Blue Cross and Blue Shield policy and procedure, benefits; medical insurance claim payment; coordination of benefits between multiple insurance plans, COBRA and HIPAA laws

Jan. 2000 – Sept. 2000 Greenpoint Mortgage, Columbus, GA

Staff Accountant: Performed reconciliation of the Mortgage Corp and Bank's general ledger accounts in order to properly reflect the financial position of both entities. Performed daily cash balancing for the Investor Reporting department Prepared daily wire transfers of funds requests

Jan. 1999 – Jan. 2000 Total System Services, Columbus, GA

Business Analyst: Implemented testing of software for Y2K, GUI Mapping, acted as a liaison for the computer programmer and the client to implement software tailored to the client’s needs. Used TS1 and TS2 to create software tailored to specific client needs.

Oct. 1991 – Nov. 1998 AT&T (Citibank) Universal Card Services, Columbus, GA

Accounting and Analysis Associate: Reconciled financial systems suspense accounts and general ledger rejected items related to customer payments and unallocated funds. Held sole responsibility for maintaining and reconciling all restitution payments averaging $350,000 weekly over a period of three years. Performed payment research for Pass 1 and Pass2 payment issues including encoding errors and misapplied payments.

Military Service (Mar. 1982 – Jun. 1985): United States Army

Calibration Specialist: Responsible for calibration, maintenance, and repair of signal support equipment, to include multimeters, signal frequency generators, oscilloscopes and frequency counters.

Software Knowledge:

Lotus 1-2-3

Audit Command Language

Microsoft Office (incl. PowerPoint, Excel, Word, Outlook, and Access)

Audit Command Language

Health Financial Systems / Q-Care / STARs

QuickBooks

Education:

Troy State University Phenix City, AL

2015 – Masters of Business Administration (G.P.A. 3.9)

1994 -- Bachelor of Science, Business Admin. (Major: Accounting)

Columbus State University Columbus, GA

1999 - Certificate, Data Processing (ICAPP Program)

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