OGIE P. IYAMU

Telephone: 587-***-**** Email: acqkzr@r.postjobfree.com Calgary Alberta

July 3, 2015

Human Resources,

National Smokeless Tobacco Co.

Calgary AB.

RE: Sales Representative

Please accept my application for the role of Sales Representative in your organization. My interest in this position comes from having exceptional sales and customer management competencies working within service industries such as Advertising, Telecommunications and Construction. In addition to my direct experience, I also hold a Bachelor’s degree in Mass Communications and a postgraduate diploma in Public Relations and Corporate Communications. I believe that my unique educational background, personality traits and combined professional work achievements providing exceptional sales and customer support, makes me a strong candidate to serve National Smokeless Tobacco Co. Calgary in this position. This opportunity aligns with my career aspiration and drive to succeed within a position that promotes excellence, professionalism and strong customer relationships. My combined experience partnering with diverse customers and colleagues has equipped me with exceptional proficiencies in sales negotiation, account management and business prospecting. Within my various roles, I have developed the motivation to constantly learn about company services in relation to consumer trends and utilize this information to provide support and effectively promote company product and programs to all stakeholders. I am professional and courteous and have demonstrated the ability to effectively respond to customer inquiries, generate and close sale leads and grow customer accounts by upselling while following laid down procedures to ensure that all company standards are met.

In addition to my direct experience I have refined my soft skills, consistently receiving feedback from supervisors and colleagues for being a strong leader, personable, effective problem solver and articulate communicator. I am confident that my positive attitude and drive gives me the flexibility to deliver effectively on set departmental and organizational objectives. I thank you in advance for considering my application. Please review my attached resume for additional details regarding my skills. I look forward to hearing from you and discussing this opportunity. I can be reached via email at acqkzr@r.postjobfree.com or via phone at 587-***-****. Yours Sincerely,

Ogie Iyamu

Encl.

Ogie Iyamu, Page 2 of 2

DEMONSTRATED QUALIFICATIONS

Five years of post-secondary education within the field of Marketing Communications

Seven years of professional capability demonstrated, providing exceptional customer service and sales both in-person and over the phone.

Exceptional account management and organizational skills

Extensive oral and written communications skills

Strong negotiation and closing skills

Valid Drivers License and good driving record

Excellent customer engagement capabilities and continuous dedication to acquire accurate information for stronger customer partnerships.

EDUCATION

Graduate Certificate, Corporate Communications and Public Relations (2012) 2012 Centennial College - Toronto, Ontario

Bachelor of Science, Mass Communications (2007) 2003 - 2007 Covenant University – Ota, Nigeria

RELATED EXPERIENCE

Inside Sales Representative AAA Doors

Calgary, Alberta May 2013 – June 2015

Acted as a strong ambassador of the company in all aspects of business, from processing customer orders to managing stock levels and responding to client inquiries in a timely fashion.

Developed merchandising initiatives and organized company products in an accessible manner that increased monthly sales by 15%.

Employed professionalism and courtesy when interacting with customer and employees in person or over the phone to ensure uniform and exceptional customer and company service.

Coordinated between suppliers and outside sales team to guarantee accurate inventory levels, quotes and timely delivery of products.

Engaged in continuous research and learning industry products and services to provide accurate information and grow customer base.

Inside Sales Agent/ Telesales Shaw Cable Communications Calgary, Alberta January 2013 - May 2013

Exceeded sales target by cold and warm calling customers and matching needs with relevant product and service offerings.

Successfully negotiated prices, terms of sales and service agreements.

Established customer credit, set up new accounts and managed payment methods.

Accomplished a high level of professionalism and resourcefulness by responding to internal and external product inquiries in a timely manner.

Educated customers on current company initiatives and increased top of mind awareness and perception to foster a mutually beneficial relationship. Ogie Iyamu, Page 2 of 2

Customer Service (Retail Sales) Airtel Telecommunications Lagos, Nigeria August 2009 – October 2011

Achieved a 40% increase in retail sales in 2010 by upselling, prospecting and warm calling.

Successfully managed and grew business accounts by ensuring high revenue clients were provided with customized offerings and services to match their personal and business needs.

Strategic in increasing customer retention and loyalty by maintaining one stop resolution of all customer queries in a timely and professional manner.

Consistently educated both internal and external stakeholders on relevant product and service offering through formal and informal communication.

Managed customer account information and processed effectively all financial transactions on customer accounts.

Successfully negotiated contract renewals for postpaid customers. Consumer Insight and Planning Executive 141 Worldwide Nigeria (Advertising) Lagos, Nigeria July 2008 – August 2009

Successfully supported client projects by conducting and presenting relevant market information geared towards increasing sales and profitability.

Supported Brand and Creative departments with information needed to successfully prospect and pitch international business accounts.

Effectively researched and created new promotional channels that enhanced product visibility and increased profitability for British American Tobacco.

Achieved a high level of customer service by responding to client inquiries and requests in a timely and professional fashion.

Managed electronic and physical database on research data gathered for all agency clients. EDUCATIONAL INTERNSHIP EXPERIENCE

Customer Support and Marketing The Lightning Group Toronto, Ontario Sept 2012 -Nov 2012

Established new business accounts and clients by developing and deploying pitch letters educating potential customers about the agency and highlighting past customer satisfaction.

Developed a strategic communication plan concentrated on engaging current customers to improve brand visibility and increase clientele base for Bheda Hot Yoga Studio.

Coordinated agency marketing and forecasting processes by managing existing and potential client database.

Appraised agency marketing materials prior to production and external communication. ADDITIONAL SKILLS AND ABILITIES

Passionate about sales and providing exceptional customer service

Excellent interpersonal and communication skills

Detail oriented and organized

Strong leadership skills

Dedicated team player and Self Starter

Robust time management skills

Proficient with Microsoft office

Contact this candidate