Naveen Serrao

Graphic Designer Quality Coordinator Trainer e-mail: acqkz1@r.postjobfree.com • cell: 720-***-****

PROFILE More than 11 years of sterling experience in the area of graphic designing dealing in designs related to magazines, newsletters, brochures, posters & advert designing.

As a quality coordinator, I was responsible for creating & maintaining process related flowcharts, procedure & training documents, along with training new associates & conducting internal audits.

A quick learner & a passionate designer with a keen ability to define, develop, and implement stunning digital & print properties

EXPERIENCE

hibu India Pvt., Ltd. (formerly Yell Adworks) – 2013 June

Quality Coordinator / Business Development & Support Team

-Responsible for creating & maintaining UK & US process related flowcharts, procedure documents, training documents, maintaining weekly & monthly data for the associates involved, interacting with onshore for issues/concerns related to process.

-Responsible for training new associates & conducting internal audits.

-Responsible for improving associates’ Quality & productivity

-Manage & ensure all process issues are dealt with effectively

-Providing refresher training for associates who are under PIP, helping & improving their productivity & quality.

Yell Adworks India Pvt Ltd – 2008 September - 2013 June

Sr. Graphic Designer for UK/Spanish Process

-Responsible for designing print ads & display banners (Creating creative banners for Customer websites using Adobe Flash) for Yellow Pages (UK) & Paginas Amarillas (Spain) with complete responsibility for text / images layout & design concept, colour correction / enhancing customer supplied or library images & producing error free, quality ads to meet studio target.

-Received Pat On Back award for Spanish & UK Process

Received appreciation (memento) for creating quality adverts in Spanish Process

Promoted as Quality Coordinator for Business Development & Support team

Pindar Set India Pvt Ltd – 2007 May - 2008 September

Graphic Designer

-Responsible for designing print ads for Yellow Book (USA) with complete responsibility for text / images layout & design concept, colour correction / enhancing customer supplied or library images & producing error free, quality ads to meet studio target.

Macmillan India Pvt Ltd – 2006 May - 2007 April

Graphic Designer

-Responsible for designing print ads for Yellow Book (USA) with complete responsibility for text / images layout & design concept, colour correction / enhancing customer supplied or library images & producing error free, quality ads to meet studio target.

Idra Communications – 2005 April - 2006 April

Graphic Designer

-Responsible for designing Advertisements for leading newspapers/magazines, Brochures, posters & prepress works

Design Dimentions – 2004 July - 2005 March

Graphic Designer

-Responsible for designing school & defence related magazines, newsletters, brochures, brand logos & prepress works

EDUCATION Bachelor of Commerce - Sheshadripuram College, Bangalore University.

CERTIFICATION Diploma in Graphic Designing - Genius Infotech, Bangalore

Certification in Spanish Language - Principiante-1 (A1 Level) - IFLAC, Bangalore

Certification in Internal Auditor Training on Quality Management System - Det Norske Veritas, Bangalore

Outbound Training – Pegasus Institute

Diploma in Web Design - Internet Academy, Bangalore (Japan based institute & W3C member)

SKILLS Internet : HTML5, CSS, JavaScript

Software : Adobe Photoshop, Flash, Dream weaver

2D Vector Graphics : Adobe Illustrator & CorelDraw

Designing /Layout : Page Maker, Quark Xpress & Microsoft Office

KEY SKILLS AND COMPETENCIES

Team player & quick learner. Strong decision making and problem solving skills.

Able to motivate and lead others in a team environment.

An ability to build rapport and trust quickly with work colleagues.

Able to prioritise tasks and workloads in order of importance.

Track record of delivering results with deadlines. Worked under different Jobs of the process as per the requirement and have exceeded expectations.

PERSONAL DETAILS

Date of Birth : 19th Oct 1981

Place of Birth : Bangalore.

Languages : English, Kannada, Konkani, Hindi

Date: Regards

Place: Bangalore Naveen Serrao

Contact this candidate