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Technical Support/Programmer

Location:
Azusa, CA
Salary:
65,000
Posted:
July 03, 2015

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Resume:

Ken Shimauchi

*** *. ***** * *****, Azusa CA ****2 C: 626-***-**** acqkrv@r.postjobfree.com

Objective: Seeking a career in Information Technology with some software development.

Education: California State University of Los Angeles Computer Science

Pasadena City College AA, AS

Knowledge and Abilities

Knowledge of electronics, physics, and computer science.

Familiarity with many software applications and software development environments.

Familiarity with cloud and SaaS ideologies.

Basic active directory experience.

Languages: Java, J2EE, Servlets, JSP, MVC Framework, OOP, JDBC

Basic experience with shell scripting

Experience with documentation of software requirements.

Databases: MySQL, MS SQL, Prolog.

HMTL, CSS

MS Visual Studio, Office, Visual Basic.net

Eclipse SDK, .NET SDK

Apache Web Servers

Prolog, logical programming, Fortran

Platforms: Windows XP, Windows 7, Windows 8, familiarity with Unix and Linux.

Knowledge of packet sniffing, Air snort and Wireshark applications .

Excellent oral and written communication skills.

Excellent problem solving skills.

Energetic, outgoing, and optimistic.

Experience:

Instructional Computer Technician Citrus College Computer Science 2010-2014

Installed, configured, and troubleshot microcomputer workstations, and peripheral equipment, integrated into existing network environments and ensured continuous operations of equipment, and software.

Monitored one or more local-area networks for dedicated networking groups and domain servers, adding workstations as necessary and authorized to meet computer laboratory needs.

Monitored and tuned system networks, software, and peripheral equipment. Monitor server capacities and performance.

Established and maintained student user accounts and profile based on established user account policies.

Facilitated access controls to systems, files, and folders by implementing privileges and permissions.

Installed and maintained various applications software. Maintained and upgraded software licenses and interpreted software documentation.

Analyzed network problems and took corrective actions, referred to complex occurrences to higher level technical support. Corrected network connectivity failures.

Performed regular system backups and recoveries. Implemented disaster recovery backup strategies to minimize server down time. Documented network activity and user problems.

Researched trends and alternatives to upgrade network activity and user problems.

Installed, configured, and maintained specialized software that supports a variety of technical courses offered by college.

Tested software to ensure compatibility with the current operating environment and to equipment capabilities. Configured software to communicate with peripherals such as printers, modems, scanners, and screens.

Setup and tested the working condition of audio-visual equipment used to support computer-aided instructions (overhead projectors systems driven by smart panel kiosks).

Provided assistance to students and other users having diverse levels of ability and from multiple academic disciplines.

Setup campus wide laboratories to meet faculty, staff and student needs.

Maintained up-to-date inventory of all assigned equipment and other assets.

Participated in the selection, training, scheduling, training and performance review of students and temporary workers.

Supervised main computer laboratories and when possible assisted students in many areas of academia.

Instructional Computer Technician Citrus College Natural Sciences/Physics Department 2001-2010

Setup laboratory experiments for the physics department (classical physics/ electricity and magnetism/ thermal-dynamics, e.g., all areas of general physics)

Responsible for purchasing, maintaining and repairing all laboratory equipment commonly used in physics.

Responsible for researching and upgrading current procedures and techniques to reduce the likelihood of human error as it pertains to experimentation.

Responsible for maintaining and scheduling repairs of departmental facilities.

Created, assisted and researched in the creation of new physics experiments.

Assisted and supervised students during laboratories including test proctoring.

Assisted faculty in utilizing the full potential of various hardware and software.

Maintained all consumables for departmental needs.

Inventory of all equipment and created an easy to use Database to locate items when needed.

Excellent

Maintained a safe working environment for student and faculty in accordance with OSHA regulations.

Lead Technician Mastec Network Solutions 1999-2000

Installed and designed Ethernet networks: Wiring, Terminations

Installed switches, routers and hubs.

Site contact for clients to inform them of installation progress.

Supervised and instructed lower level technical support installers.

References will be furnished upon request



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