Ey Levine

*** ***** ****** # *

San Antonio, TX *8209

Home Phone 210-***-****

acqkrp@r.postjobfree.com

OBJECTIVE

A position where I can utilize my customer service skills

EDUCATION

City University of Seattle

Bachelor of Science Degree in Accounting - 2011

Long Island University

Certificate of ICD 9 & CPT 4 Medical Coding -1994

EXPERIENCE

MANAGED STAFFING

Senior Customer Service Representative

November 1st, 2014 to March 7th, 2015

Assist Medicare Advantage patients in understanding copayments, coinsurance, maximum out of pocket. Taking payments for premiums, assisting with prescription drug tiers & formularies. Reviewing claims to make sure they are processed accurately. Finding errors on both medical claims and prescription drug claims and making sure that the claims are corrected and reprocessed.

The CSI Staffing Companies

DME Claims Processor

June 20th, 2014 to September 4th, 2014

Process Medicaid, Medicare and Private healthcare claims for durable medical equipment. Obtain referrals and authorization before having DME released to customer. Verifying insurance and allowable amounts before releasing DME to customers.

UNITED HEALTHCARE

Healthcare Advisor

October 21st, 2013 to June 7th, 2014

Use HCPCS & Revenue Codes to process claims for durable medical supplies. Assist Medicare Advantage patients in understanding copayments, coinsurance, and maximum out of pocket. Taking payments for premiums, assisting with prescription drug tiers & formularies. Reviewing claims to make sure they are processed accurately. Finding errors on both medical claims and prescription drug claims to make sure that the claims are corrected and reprocessed.

Princess Cruises & Tours

Customer Service Representative

June 7th, 2006 to December 17th, 2012

Provide excellent customer service to passengers and travel agents in creating reservations, accepting credit card payments and handling technical issues surrounding reservations. Advising passengers of visa, passport and yellow fever shots required on some voyages.

References

Tony Vaughan, Jr

812 Cook Road

Durham, NC 27713

Phone: 919-***-****

acqkrp@r.postjobfree.com

Brenda Hill

PO Box 2519

Henderson, NC 27536

Phone: 252-***-****

acqkrp@r.postjobfree.com

Victor Langford

6020 Beacon Avenue

Seattle, WA 98108

Phone: 206-***-****

acqkrp@r.postjobfree.com

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