CAREER OVERVIEW

I am currently a Consultant for my own company AtterBen Consulting. I have just finished a contract at a hospital near Philadelphia, Pennsylvania. While there, I built the second entity hospital on a single entity system. This was on Siemens Syngo Workflow VB10 RIS being combined with Siemens Plaza PACS. The new hospital was on GE RIS/PACS before joining the Syngo Workflow system. This was a special situation since the main hospital was already live on the system and was being changed from single to multiple entity without downtime to the system. I worked in tandem with the project manager during the implementation of these systems and the conversion from GE to Siemens. This has gained me a much better understanding of the project life cycle. I had gained many skills toward my goal of being a Technical Consultant while performing the duties of Lead Analyst of Imaging Services. These skills include programming in SQL, Siemens data base, SQL control documents, and Crystal reports. The knowledge I have acquired gives me an understanding of Soarian as well as interfaces, HL7, and the causation and correction of problematic issues within the parameter of these programs. I have also been able to fine tune my communication skills as I was an instrumental part of system improvements and stability by communicating with all levels of users. I communicated with users of varying technical understanding, Technologists, Physicians, Management and Stakeholders.

QUALIFICATIONS

Used SQL to write reports

Used SQL to change control documents within Siemens Syngo

Data mining from database using Access

Worked with Siemens Syngo RIS V31, V32, VB10

Worked with Siemens Imaging V36

Hologic Mammography System.

Nuance Powerscribe

DICOM conversion from outside image CDs.

DICOM manipulation and storage.

Knowledge of Siemens Plaza/ Via

Built second entity from the non-existing to live production

Implementing Dual entity Siemens RIS from Single entity system

Writing reports from Siemens Syngo Workflow database

Worked with developer of PDS Perfusion Pro for open heart surgery

Excellent Troubleshooting skills.

Great comprehension of technical issues.

Ability to see beyond an issue and find the root cause.

Ability to translate technical information to any persons level of understanding.

Worked with VPN and cloud transfer of images

Able to stay calm when issues arise.

Great relationships with vendor support personal

Support of WITT system

Support of Xcelera Cardiology for CathLab

Used VMWare while in Desktop support roll

Worked with Active Directory

TECHNICAL SKILLS

Skills

RIS/PACS (Siemens), Rumba, SQL, Data mining, Microsoft Suite, Access, Excel, Crystal Reports, IT support in a clinical environment, VPN and cloud transmission of data, PDS Perfusion Pro, VMWare, Xcelera, WITT, A+ Certified, Xerox Technically trained for service of copier, printer, fax machines, worked on Canon,HP, Lexmark, Okidata printers. Certified Dell, IBM, Lenovo, Allien Ware laptops and desktops.

ACCOMPLISHMENTS

Adding a second entity to a single entity system.

Gathered all the information to build a second entity

Built a second entity in a single entity system

Created the documents for the second entity

Tested the build to confirm it worked correctly

Performed integrated interface testing

Trained the Analysts on the new system

Setup, training and support of IUHealth electronic transfer of images.

Worked with Networking and SeeMyRadiology setting up gateway.

Worked with IUHealth testing the image transfer system.

Suggested and helped implement an idea for SeeMyRadiology and IUHealth to be able to send out an acknowledgment that images have been received.

Created training materials and Health Stream questions.

Worked through system upgrades to Siemens Syngo RIS.

Worked with vendors, Imaging team and supporting systems to test the new version

Scheduled team for support during the system downtime while the new version was implemented.

Created downtime procedures for the Imaging staff that would be affected by downtime.

Setup of Image transfer from Paris Community Hospital.

Worked with Networking and mPlexus to setup gateway.

Setup of send destination for SOC (Specialist on Call Neurologist)

Setup and testing.

Setup and implementation of portable Ultrasound modality to send to Syngo PACs.

Setup workflow so that staff could images and store them in Syngo PACS and this eliminated the need to create CDs.

Created VB Script to automate process for workstation weekly cleanup.

Maintained and repaired Radiologist workstations

WORK EXPERIENCE

12/2014 to Current Consultant AtterBen Consulting/ PDS Medical Solutions

Responsibilities:

Installation of software on Medical Devices (PDS Computers)

Help translate HL7

Testing of system

User support

Worked within the Open Heart Surgery Suite

7/2013 to 12/2014 Consultant AtterBen Consulting/ HDS Consulting

Responsibilities:

Assume job duties for RIS Administrator until a new Administrator is hired.

Support of Radiology Department, MRI, CT, X-Ray, Ultrasound, NUC MED, Specials, Mammography, Radiologists, ER and Surgery.

Trained new RIS Administrator.

Maintain Nuance Powerscribe.

Trained second hospital's staff on new system.

Work towards upcoming projects for single entity change over to multiple entity under corporate control.

Project lead on building and adding a new entity to RIS

Build all aspects of the system to add a new entity.

Data mining to build and modify reports within RIS using SQL.

Modified SQL control documents.

Worked with PACS exceptions.

Worked with Hologic XML drop set-up.

Worked with Interface Analyst for HL7 issues.

Worked with Soarian Analysts for testing and issue resolution.

Worked with EDM Analysts.

Changed the billing process from sending to Soarian and started sending to HMS

Worked with HMS Analyst with billing tests and issues.

Testing of new and old system for stability.

Trained Technologists and Radiologists on new system.

Conversion of data from GE Centricity to Siemens RIS.

Assisted Project Managers with Project.

Assisted with implementation of Siemens PLAZA PACS.

Achievements:

Created new process for correcting a specific error within RIS that saved time for the Analysts.

Alerted Project Management of potential fail of project if “go live” was not postponed.

Successful “go live” with minimal issues.

10/2011 to 7/2013 Lead Imaging Analyst Union Hospital Radiology

Responsibilities:

To focus the Imaging Analysts on everyday duties.

Support of Radiology Department, MRI, CT, X-Ray, Ultrasound, NUC MED, Specials, Mammography, Radiologists, ER and Surgery.

Worked with Invision patient registration.

Monitor help desk tickets and delegated the tasks as needed.

Lead the weekly update meetings, created the agenda, and minutes.

Monitor and managed projects.

DICOM conversion from outside CDs.

DICOM manipulation.

Manage PACS exceptions and fix issues with images.

Radiology Workstation set up per Radiologist needs.

Supported Hologic Mammography System.

Maintain Nuance Powerscribe.

Communicated and worked with vendors and support staff.

Created down time procedures, training material, and down time communications.

Maintained, corrected issues, and made operational changes to how the system works.

Work with Siemens Studio Imaging, Siemens Workflow, SQL, Access data base, Rumba.

Achievements:

Created a round table process for team communications.

Created a process for the team to meet once a week to talk about on call tasks and issues to help with training and knowledge.

Helped increase team awareness and diverted issue with only one individual ability perceptions.

Suggested that an e-mail notification be sent from IU Health SeeMyRadiology to hospitals that send images to them.

Helped implement and test the e-mail notification for image transfers to SeeMyRadiology.

Created a workflow change with sending Ultrasound images to PACS to correct an issue the vendor could not fix. This allowed us to meet the goal we needed.

12/2004 to 10/2011 Desktop Support Union Hospital IS

Responsibilities:

Maintain PC operating systems.

Troubleshooting PC issues.

Main IT support for Surgery Department.

Maintained Surgery Suite control software.

Worked with Devinci Surgical Robot.

Maintain the printer fleet of the hospital.

Troubleshooting and repairing printers.

Setup and installation of PC systems in single and large projects.

Support Xcelera system Analyst.

Support WITT system Analyst.

Support Lawson Analyst.

Project Management.

Wired and wireless network support.

Worked with BioMed wireless tracking system.

Worked with SPD inventory control system.

Achievements:

Kept the repair cost down on the printer fleet.

Set up of SPD inventory control system.

Found a solution for med carts that allowed the re-purpose of 15 $3000.00 units.

Worked with a department to use the print to fax option on the Canon copy/fax/printers, saving the department from buying software, and using paper that would have been wasted.

Suggested the hospital put the Union logo on the sky walk and it was implemented.

Suggested the hospital/city put in a pull off when the city was redoing the street for construction on the new hospital and and it was implemented.

10/1997 to 12/2004 Service Manager Indiana Business Equipment Xerox

Responsibilities:

Lead a team of 4 field service engineers.

Inventory control.

Troubleshooting fax,printer,copier issues.

Repairing fax,printer,copier breakdowns.

EDUCATION AND TRAINING

2002 Ivy Tech State College

Associate of Science: Computer Repair/ Networking

Minor: Industrial Electronics

Minor: Instrumentation

1997-2004 Xerox Certified Training

REFERENCES

Nancy DeSando Patrick Duncan Joseph Pugh

570-***-**** 484-***-**** 570-***-****

Dr. Steve Marlow Ron Simms

812-***-**** 917-***-****

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