Christopher J. Culpert

*** *. **** **** *

Birmingham, MI 48009

586-***-****

acqkpv@r.postjobfree.com

SUMMARY

I am currently seeking an opportunity to find a career with growth potential and the ability to showcase my knowledge and work experience. I have over 9 years of management experience in the Sales and Customer Relations fields and know that I would be a valuable asset to any company looking for a motivated, self starting and career driven individual. PROFESSIONAL EXPERIENCE

Quicken Loans Inc. Detroit , MI 2013 2015

Account Resolution Specialist for the largest online mortgage banking institution in the US. Responsible for handling inbound/outbound calls from the clients based on the investor guidelines. Processing payments and setting up repayment plans for clients that qualified for hardships or federal assistance. I was responsible for referring clients and guiding them through alternative federally funded programs such as HHF, HUD counseling, to avoid foeclosure. I have been trained and certified in the FTC regulations, Anti Money Laundering/Fraud and all FDCPA guidelines.

Asset Acceptance Warren, MI 2005 2013

Collections Supervisor for one of the largest Debt Purchasing Company in the U.S. Responsible for training and developing new associates. Reaching and maintaining target goals set forth by the company. Tracking and logging employee’s stats for coaching purposes. Implement FDCPA standards and regulations and maintaining compliancy set forth by federal laws and company standards.

Sterling Heights Dodge Sterling Heights, MI 2005 2005 Sales and Lease Specialist of an 8 vechicle fleet successfully developed a customer relationship with prospective buyers. Coordinated and implemented dealer trades with various local and out of state dealers.

Michael’s Chevrolet Chesterfield, MI 2004 2005

Sales and Lease Specialist of a 22 vechicle fleet, educate customers on the features and benefits while analyzing their needs and assist in dealer trades from set up to completion. Oreck Floor Care Rochester, MI 2000 2004

Sales Manager , managing a six person staff, created and implemented sales goals, inside and outside sales, in charge of inventory, internal company transfers and purchase order placements.

SKILLS

Through my previous employment and education I have obtained management, leadership and communication skills. I have the ability to multi task, stay focused and I am career driven. My computer skills entail Microsoft Office, Excel and PowerPoint. EDUCATION

Stevenson High School Sterling Heights, Michigan 1990 1993 Course work: College Prep studies

Detroit College of Business Madison Heights, Michigan 1993 1996 Business Management

References available upon request