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Human Resource Customer Service

Location:
Dallas, TX
Posted:
July 03, 2015

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Resume:

Kristie Talbert

903-***-**** acqknq@r.postjobfree.com

To contribute work experience of accounting, administrative and management within a professional environment to promote the company within the industry in which they serve.

Proactive, enthusiastic, detail-focused, result oriented, highly ethical accounting and administrative professional demonstrating consistent achievement of organizational and fiscal objectives and goals. Willing to accept responsibilities beyond immediate job duties and take on special project at management request. Excellent leadership and training of multi-level professional employees within various environments. Proficient in Word, Excel, PowerPoint, Quick Books Pro, Outlook, Louts Notes, JD Edwards/Oracle, and ADP.

Knowledge and skills areas include:

Accounts Receivable/Payable Records/System Automation

Financial Statements & Reconciliations Policy & Procedure Documentation

General Ledger Accounting Training/Presentation Skills

Payroll/Sales Tax/Qtly Reporting Event Planning & Marketing

Purchasing & Inventory Team Work/Communication

Budgeting & Cost Control Human Resource & OSHA Laws

Medical Practice Management H.I.P.A.A. Compliance

Professional Experience

Oliver Street Dermatology Management, LLC February 2014- Present

Human Resource Manager Dallas, Texas

Promoted to Corporate Human Resource Manager in September 2014.

Oversight of Human Resource department for 470+ employees in 29+ locations in Texas/Kansas/Missouri who work within a Dermatology medical office practice.

Oversight of acquisition process for company for Human Resource/Benefits/Payroll/Training/On-Boarding for all states and locations. To date, 6 acquisitions have been completed in 1 year totaling 360 additional employees serviced.

Responsible for all recruiting/onboarding/training/development of staff in all professional levels.

Ensures compliance with all Federal and State rules, regulations and laws. Updates policies to comply with regulatory and legal issues as necessary.

Provides guidance with all departments and management staff to ensure Human Resource programs and policies are applied consistently throughout the company.

Oversees employment decisions, processes and practices, including discipline, staffing, and compensation.

Ensure accuracy of employee paperwork and records.

Advise on such topics as compensation, performance management, employee engagement and retention, onboarding, employee discipline and terminations, wage and hour, paid time off, and all local, state, and federal laws.

Conduct HR training for managers and employees on various topics.

Maintain Human Resource Information System records and compiles reports from databases.

Administers benefits programs such as life, health, dental and disability insurances, 401-k plans, vacation, FMLA, and employee assistance.

Assists in the administration of performance review program to ensure effectiveness, compliance, and equity within the company.

Human Resource Administrator (February 2014-August 2014) Tyler, Texas

Oversight of Human Resource functions for 115 employees in 4 locations.

Responsible for all OSHA/HIPAA/Safety training

Full cycle recruiting and on-boarding of all new hires

Benefit administration, performance review oversight, management and staff training

Credentialing for all 15 providers for insurance, hospital and IPA groups for initial and re-enrollment processes.

Kristie Talbert -Page Two-

Texas Neurology, P.A. July 2011-February 2014

Human Resource & Operations Manager Dallas, Texas

Promoted to Human Resource & Operations Manger in March 2012

Perform all Human Resource functions for 120+ employees in all professional levels of medical practice.

Responsible for all for credentialing, initial and re-newal, for 8 physicians and 8 mid-level practitioners for insurance as well as hospitals.

Responsible for initiating and maintaining all licensure/certification for all licensed medical staff of practice. Maintain all CME for all medical staff as well as

Assistant to COO for all travel arrangements, meetings/events, letters and phone calls, proposals, and operational decisions for practice.

Contact for all IT/data/phone vendors, software systems, building/property management, construction/janitorial, site set up/maintenance, furniture/equipment, and security

Establish and maintain policy and procedures for all duties within practice. Orientation of all new hires and skill re-checks for clerical and business staff.

H.I.P.A.A. compliance responsibilities to include oversight of medical records staff, training of new hire on policies, research and update compliance of safety/OSHA policies.

Legal liaison for all providers on expert medical review/testimony/depositions.

Accounting Coordinator (July 2011-March 2012)

Processing of all accounts payable for company using QuickBooks Pro software

Reconciliation of all pharmaceuticals for inventory control using Excel.

Reconciliation of all daily deposits for credit cards, checks, Care Credit in QuickBooks Pro and Bank of America online system.

Reconciliation and posting of all journal entries; fixed assets; accounts receivable postings in QuickBooks Pro and EClinical Works Medical Software.

Gutter Helmet/BathWraps of Texas March 2011-July 2011

Contract Bookkeeper Athens, Texas

Accounts payable, accounts receivable, general ledger, financial statement reconciliations, monthly and fiscal close out, sales tax and payroll reporting, reconciliation of credit card and bank statements for two separate companies.

Warehouse Specialists, Inc. November 2008-February 2011

Administrative Assistant/Assistant Warehouse Manager Dallas, Texas

Daily supervision of 3 warehouse facilities, vendors, purchasing, logistics, inventory control, and customer service. Supervision and training of all customer service, material handlers and logistics personnel.

Human Resource and training of all office and warehouse personnel on safety, procedure, company policies.

Reduced labor cost from 65% to 40%, increased P & L for warehouses, reduced claims/damages from 3% to .4%.

Oversee building cost and maintenance of facility, equipment and vendor services.

Administrative reporting for area and regional manager. Expense reporting, payroll, charts/graphs, spreadsheet creation and updates, development of policies/procedures for office and warehouse.

Meet and exceed customer expectations on inbound and outbound delivery of products. Work with Sales department on rates, profitability, service of new and existing customer base.

BioNeutraceuticals June 2008-November 2008

Contract Bookkeeper Quitman, Texas

Fiber Seal Systems, LP (Laid Off) December 2007-June 2008

Office Manager/Bookkeeper Dallas, Texas

Lane Gorman Trubitt, LLC dba Creative Financial Staffing July 2007-December 2007

Executive Recruiter Dallas, Texas

O’Reilly Auto Parts Distribution Center September 2001-April 2007

Office Manager Seagoville, Texas

Education

Trinity Valley Community College Terrell, Texas

Classes in basic Accounting Principals, Sociology, Psychology, General Mathematics

Management classes through Warehouse Specialists, Inc. – 100 Hours Achieved

Management classes through O’Reilly Auto Parts - 300 Hours Achieved



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