Lisa Craig

**** ******* ***** ****

Birmingham, AL 35235

Phone: 205-***-****

Email: acqknm@r.postjobfree.com

Objective: To obtain an administrative position where my knowledge and skills may be utilized to mutually contribute to departmental goals and organizational objectives.

Experience

2004 – 2015 Regions Bank Birmingham, AL

Human Resources/Legal Department Administrative Assistant

Responsible for creating and maintaining separation and settlement agreements

Create and maintain database for all settlements

Provide administrative support to three attorneys and Senior Vice President of HR

Draft correspondence for settlement letters and immigration matters

Coordinate scheduling

Make travel arrangements

Execute and submit expense reimbursements

Responsible for all departmental filing and off-site storage

Provide assistance on opening new legal matters and gathering documents

Create and maintain database for collections on overpaid employees

Work closely with outside collections firm

Prepare wage statements for unemployment benefits

Answer internal and external calls and take messages for attorneys

Assisted with the FBI Fingerprint process by gathering required documents

Processed legal invoicing

Provide assistance with departmental projects

1992 – 2004 Habitat for Humanity International Americus, GA

Contact Management Specialist

Responsible for managing 63 new domestic fiscal year Information Technology contracts from negotiation stage throughout the term of the contract in conjunction with the legal department

Performed analysis, auditing, monitoring and reporting on domestic/international existing contracts to ensure contractual compliance

Monitored, maintained and renewed 80 recurring vendor service agreements

Responsible for fiscal year budgeting process for all contractual agreements and vendor monitoring of $7.5 million dollar budget

Served as single point of contact for all International Area Offices vendor services (Africa/Middle East, Europe/Central Asia, Asia/Pacific, Latin America/Caribbean)

Assistant Director, Information Services Planning and Administration

Developed short and long range planning for department

Developed and implemented policies and procedures for department

Responsible for departmental budgetary development and unit monitoring

Directed areas within the department: Archives; Records Management; Procurement and Computer/Hardware/Software Inventory. Overall responsibility ensuring software license compliance.

Successfully completed a Microsoft Software Audit

Contract and vendor administration of over 125 domestic/international technology agreements

Grant proposal development

Provide executive reporting for the Information Services Unit

Information Services Project Analyst

Developed Requests for Proposals for Information Technology Projects

Served as single point of contact for all vendor services

Documented, monitored, and reported on all technology projects within the Business Solutions Department

Human Resources Compensation Administrator

Assisted in development and implementation of new pay plan policy for domestic and international employees

Determined starting rate of pay for new hires for international headquarters, 13 regional offices, and four international area offices

Developed and managed recruitment process for exempt and non- exempt positions

Supervision of Human Resources Receptionists and switchboard operators

Managed annual performance review process and merit increases

Assistant to Vice President Human Resources

Developed and maintained year end statistical reporting for the Human Resources Unit (EEO, International Board of Directors, monthly and quarterly reporting)

Developed and implemented Habitat for Humanity International’s orientation program

Supervised Human Resources Receptionist

Responsible for job listings and recruitment for all volunteer and paid positions

Developed and maintained all organizational charts

Database management of all employee information

Coordinated travel arrangements and itineraries

Education

1985 – 1986 University of Alabama Huntsville Huntsville, AL

1982 – 1983 John C. Calhoun Community College Huntsville, AL

1981 John Oliver Johnson High School Huntsville, AL

Skills

Computer: Proficient in Microsoft Office Suite, Lotus Notes, Quickbooks Pro, Navision Financials, Visio, Taleo, TyMetrix, and Papervision

Training Seminars

Project Management Concepts and Fundamentals, Crystal Reports, Issues in Employment Law, Understanding Labor Laws, Compensation Management, Fundamentals of Human Resource Management.

References

Available upon request

Contact this candidate