CHRISTINE L. KRAUSS

Email: acqkn4@r.postjobfree.com Phone: 312-***-****

**** ***** ******, **********, ** 60062

Dynamic Human Resources Professional and Entrepreneur is seeking a position where my skills, background and experience in human resources, management, operations, sales and customer service will benefit your organization. Team Player. Detail and Goal Oriented. Problem Solver. Driven to Excel.

EXPERIENCE

Century Tile & Supply Co. Itasca, IL

Sales February 2014 - Present

Consistent performance in reaching or surpassing the company-set sales goals while providing excellent customer care. Exceeded first full quarter goal by 160% more than expectation. In company’s Top 20 Salespeople.

Fuzzy Wuzzy Yarns Arlington Heights, IL

President/Owner June 2009 - January 2014

Developed and created start-up business. Grew customer base to 3,000+ in four years. Built strong customer and vendor relationships. Performed all functions including Sales, Customer Service, Purchasing, Human Resources, Accounts Payable and Bookkeeping, Payroll, Advertising and Marketing including Social Media, Event Planning, and Teaching. Employed and managed up to ten employees and independent contractors and fostered a sense of teamwork. Managed trade show booths at industry events for vendors which included designing the booth, set-up, staffing and strong sales.

Lakewood Engineering & Mfg. Co. Chicago, IL

Human Resources Director December 1979 - March 2009

Human Resources Director of manufacturing company with $70 million in revenues. Directed

Human Resources Department for unionized manufacturing company with 250-550 regular employees and up to 800 temporary workers. Responsible for day-to-day operations of the department including managing staff, recruiting, conducting interviews, performing reference checks, negotiating employment offers, new employee orientation, resolution of employee disputes, terminations and exit interviews. Developed and enforced company policies. Complete responsibility for benefits programs from design to administration.

Executive Assistant to Chairman, CEO/President and VP/Sales. Gatekeeper, calendar maintenance, screening calls, travel arrangements, handled correspondence, planned and executed company events for up to 500, executive-level special projects.

Spearheaded development of and administered company’s Safety and Return-to-Work Programs

which resulted in savings of over $500,000 in reduced Workmen’s Comp premiums in the first year.

Managed and participated in union negotiations; responsible for ensuring the company’s negotiation strategies and objectives were met. Participated in union grievance hearings and authorized settlements when required. Solicited and negotiated contracts with temporary employment agencies through which as many as 300 additional employees were hired.

Supervised company’s weekly payroll (utilized both in-house and outside payroll vendor, Paylocity) ensuring that company’s rules and payroll procedures were followed as well as union contract. Personally documented payroll procedures and executed payroll when necessary.

Provided vision and direction to company’s department heads. Initiated and facilitated regular weekly meetings of company’s management team to enhance interdepartmental communication.

Three years experience in turnaround initiatives to better position the company for success taught me to look at company operations in terms of how to add value to the company while keeping costs both tangible and hidden in mind.

Improved company’s cash flow by studying the credit department chargeback procedures and making recommendations to computerize procedures which resulted in faster processing speeding up the collection of receivables and unallowed/unauthorized deductions.

Performed executive level special projects and assignments. Examples include applying for and being awarded $150,000 in trade adjustment funds for the company from U.S. Department of Commerce and researching private equity firms in an attempt to raise capital for the company.

Executed all Human Resources functions necessary in plant shutdown for 250 workers and subsequent follow-up in the months after the shutdown when the company made the move to

globally outsource.

Solicited, purchased and responsible for administration of all property and casualty insurance (general liability, umbrella, excess, Workmen’s Comp, property, auto, cargo, D&O, EPL, crime, fiduciary, foreign liability) as well as employee benefit insurance coverage (health, dental, STD, LTD, Group Life and AD&D). Consistently placed benefits insurance at equal to or better than current market rates. Implemented benefit plan audit procedures and added spousal carve-out provision to benefit plans which save the company over $250,000 in its first year.

Plan Fiduciary and Administrator for company’s 401k Plan. Performed cleanup of company’s previous plan and chose new provider, set up new plan design and met regularly with company’s investment advisor to discuss investment performance and strategies for changes when necessary.

Corporate contact/liaison with outside legal counsel. Responsible for reviewing case documents

for ongoing lawsuits, discussing case strategies and settlements with counsel, gathering information and documents as requested. Acted as company’s representative in depositions.

Served in dual capacity on Board of Directors from 1992-2009 as Director and Corporate Secretary. Hired and worked with management consultants to improve company performance as well as investment bankers to explore a sale of the company.

Security Administrator for company’s banking ensuring that all safeguard procedures were followed to prevent theft or fraud of company’s funds.

Experience in Credit/Collections, Traffic, Purchasing, and Production.

EDUCATION

Columbia College, Columbia, Missouri Liberal Arts

Microsoft Office, Corel Office, Quickbooks, Quickbooks POS, Microsoft and Google Website Maintenance

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