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Customer Service Manager

Location:
San Antonio, TX, 78249
Posted:
July 03, 2015

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Resume:

Romaine Spencer

*** ******* **** 718-***-****

Oxford MS, 38655 acqkmr@r.postjobfree.com

OBJECTIVE: To obtain a full time position in my field of study that builds and utilizes my collegiate experience

EDUCATION:

The University of Mississippi, University, MS

Bachelor of Business Administration, May 2015

Major: Managerial Finance

Relevant Coursework: Survey of Computing Data Analysis, Quantitative Financial Data Analysis

EXPERIENCE:

Information Technology Media, University, MS September 2013-May 2015

Student Worker

Provide technology assistance to 100 plus customers

Analyze complex data problems presented by customers and provide technical solutions

Maintain approximately $500,000 of computer equipment per semester for the University

Test computers and perform data analysis to determine problems and process information based on specs

Hardware installation and modification on 50 computers per semester

Respond to an average of 50 rapid response calls weekly

Organize and set monthly meetings with department heads

Home Depot, Oxford, MS June 2013-May 2014

Sales Associate

Excellent performance in customer relations

Assisted customers with the purchase of merchandises

Created seasonal product displays

Maintained the delivery of new products

Trained in safety procedures, protocols and safety practices for a 40 hour work period (e.g. electric forklift,

reach truck, order picker, powered pallet trucks)

Rebel Shop, Oxford, MS August 2012-December 2013

Sales Associate

Handled cash, credit and financial transactions of $5,000 for each sporting event

Exceeded store expectations and help increase revenue by 10%

Plan logistics and set up work stations at 52 plus sporting events per year

Monitored 10 personnel at each locations during sporting events

Worked inventory station at 6 kiosks after each sporting events

SKILLS SUMMARY:

Microsoft Word Microsoft Excel Scheduling

Microsoft Office Customer Service Computer Savvy

Microsoft General Office

PowerPoint Skills

ACTIVITIES & HONORS:

Fellowship of Christian Athletics Member September 2011-May 2015

Ole Miss Big Event Community Service March 2015

Value Based Entrepreneurship Professional networking and business planning March 2015



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