DONNA A. ALLAN

561-***-****

acqklh@r.postjobfree.com

HIGHLY MOTIVATED AND EXPERIENCED CUSTOMER SERVICE ASSOCIATE

Flexible, Dedicated, Responsible

Proficient in Microsoft office

Telephone Professionalism

Attention to detail and accuracy

Self motivated, methodical and thorough

Effective listening and customer service skills

Conflict resolution, decision maker and evaluator

WORK EXPERIENCE

WINN DIXIE SUPERMARKET 2013-current

CASHIER

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Sell tickets and other items to customers.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

THE ALLAN FAMILY, Lake Park, FL 2003-Current

DOMESTIC ENGINEER

Maintained monthly household budget

Performed routine maintenance care in home

Prepared and served nutritionally balanced meals, snacks for children

Organized and coordinated age-appropriate recreational activities

PALM BEACH COUNTY CLERK OF COURTS, West Palm Beach, FL 1996-2003

FILE CLERK

Keep records of materials filed or removed, using logbooks or computers.

Add new material to file records or create new records as necessary.

Perform general office duties such as typing, operating office machines, and sorting mail.

Track materials removed from files to ensure that borrowed files are returned.

Gather materials to be filed from departments or employees.

Sort or classify information according to guidelines, such as content, purpose, user criteria, or chronological, alphabetical, or numerical order.

Find and retrieve information from files in response to requests from authorized users.

Scan or read incoming materials to determine how and where they should be classified or filed.

Place materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

Assign and record or stamp identification numbers or codes to index materials for filing.

EDUCATION

Diploma, John I Leonard High School, Greenacres, FL

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