Natalie R. Pajk

**** ******** ** ****** ** the Lake, OH 44060

440-***-**** acqkkt@r.postjobfree.com

OBJECTIVE: Administrative Assistant position with a focus on people-oriented service SUMMARY OF QUALIFICATIONS:

● Strong working knowledge of medical terminology and pharmaceuticals

● Working knowledge of electronic medical records

● Highly organized, team oriented and strong ability to multitask

● Strong interpersonal skills

● Self-starter

● Proficient in Windows XP and Windows 7 operating systems, Microsoft Office, Outlook, Excel, Access, QuickBooks, Soarian, Dr First

EXPERIENCE

Bellefaire Jewish Children’s Bureau, Shaker Heights, Ohio December 2012 – Present Among one of the largest child service agencies in this country Administrative Assistant

● Provide administrative support for Director of Nursing

● Organized new outpatient clinic, currently more than 200 patients

● Extensive patient and family contact

● Revamped and maintain tracking system for client files

● Triage telephone calls input staff billing order supplies place maintenance requests

● Strong ability to work with other staff members

● Maintain residential and outpatient appointment calendars

● Exceptional communication and interpersonal skills

● Coordinate meetings

● Handle confidential information with a degree of sensitivity and privacy

● Handle emergency situations with a sense of urgency and seriousness Old Navy, Mentor, Ohio October 2013 – June 2014

Sales Associate

● Extensive customer interaction

● Responsible for merchandise sales and returns, handling customer payments Medquist Transcription Inc., New Jersey October 1997 – June 2012 One of the largest medical transcription services providing clinical documentation services Medical Transcriptionist

● Transcribed and edited medical records while working from home 211 Of Lake County, Painesville, Ohio 2007 – 2011

A free community service that provides information about social, health and government resources to citizens in the Area

Information Specialist

● Answered calls for a 24-hour hotline while working from home

● Handled difficult situations, i.e. suicidal callers, families needing place to stay or food EDUCATION

Lakeland Community College, Kirtland, Ohio

Associate of Applied Sciences in Human Services (GPA 3.17) VOLUNTEERING EXPERIENCE

Single Volunteers of Lake County 2005 – 2006

Meals on Wheels of Lake County 1997 – 1999

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