OVIDIU SERBANOIU

** ******** ***** **, *******, AB T3K3L3

C: 403-***-****; H: 587-***-****

Summary

Exceptional outside Sales Representative who consider achieves annual sales objectives and increases the overall customer base. Effectively grows brand awareness through increased market penetration and new market development.

Highlights

•Trained in business development

•Brand awareness development

•Accomplished in relationship selling

•Friendly and cheerful

•Goal-oriented

•Can work both: Independently and in Teams

•Detail- oriented

•Analytical problem solver

•Leadership and Initiative

Accomplishments

I handled the highest volume account in assigned territory when I worked for Granddis and also for Best in SW Territory of the Country.

Experience

Food Expeditor 01/2015 to Present

BARCELONA TAVERN and METROPOLITAN GRILL Calgary, AB

•Explain special orders to the cooks, and tell servers when the kitchen is out of a particular menu item;

•Intermediate between customers and Kitchen staff;

•Make sure the orders are correctly filled and help staff to serve everyone at the table simultaneously;

•Responsible for final presentation of the plate, making sure it is dressed and garnished correctly and free from smudges or spills;

•Communicate orders and information between the front of house and back of house,

•Verify that all kitchen orders are ready on time and according to the menu and customer specification;

Server 09/2014 to 12/2014

HILTON GARDEN INN Calgary, AB

•Great them and make them feel comfortable;

•Take beverage and food orders and delivery in a timely manner;

•Clear dirty dishes from table;

•Deliver guest’s bill;

•Work with other servers and be a team player.

Server 09/2014 to 11/2014

Q Haute Cuisine Calgary, AB

•Delivered exceptional, friendly and fast service;

•Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations;

•Skillfully anticipated and addressed guests’ service needs;

•Managed closing duties, including restocking items and reconciliation of the cash drawer.

Food Expeditor 03/2012 to 09/2014

Borgo Trattoria Calgary, AB

•Intermediate between customers and Kitchen staff;

•Make sure the orders are correctly filled and help staff to serve everyone at the table simultaneously;

•Verify that all kitchen orders are ready on time and according to the menu and customer specification;

•Finalize plate presentation and food temperature test.

Area Sales Manager 07/2008 to 01/2012

Granddis Targu Jiu, Gorj,Romania

•Supervised the selling in Gorj and Mehedinti Counties;

•Coordinated a team of 30 sales agents;

•Managed and introduced marketing initiatives;

•Close cooperation with more than 2000 direct clients;

•Market analysis and delivery of relevant information to the central office;

•Followed the existing stocks and assured fluent supply of products.

Area Sales Representative 03/2004 to 07/2008

Best Targu Jiu, Gorj, Romania

•Supervised selling activities in 3 Counties;

•Identified key Clients and developed strong relations with them;

•Took care of marketing and promotional initiatives

•Followed the payments and reimbursements;

•Implemented the advertising campaigns;

•Managed a team of 20 agents and a portfolio of more than 2000 customers.

Sales Supervisor 06/2000 to 03/2004

Forte Distribution Targu Jiu, Gorj, Romania

•Identified areas of the business where improvements could be made;

•Supervise the day to day activities of a team of 8 staff;

•Drive operational efficiencies, raising customer service levels and cutting costs;

•Organised work load, allocated ask to the team on a daily basis;

•Managed team and individual performance;

•Ensure all administrative records were completed accurately;

•Prepared relevant reports and documents for senior managers.

Education

GED: Services and Tourism 2000

Constantin Brancusi University Targu Jiu, Gorj, Romania

Coursework in Marketing and Advertising 2010

Bain Bucharest, Romania

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