Aderson Perez

**** ********* **, ************, ** 32205

904-***-****, acqkgi@r.postjobfree.com

(RETAIL SALES ASSOCIATE)

Customer Service?. Sales man... Team Player

OBJECTIVE: Seeking an opportunity as a Retail Sales Associate

KEY QUALIFICATIONS

? 2+ years? extensive experience in the retail environment

? Proven record of driving profitable sales through promotions and merchandizing

? Highly skilled in achieving store sales goals in a team-selling environment

? In depth knowledge of building exceptional customer experiences through engagement, attitude and service

? Proficient in performing daily departmental maintenance tasks

(SPECIAL SKILLS)

? Demonstrated ability to keep track of repeated customers, their likes and dislikes and their contact information

? Proven ability to anticipate customer responses

? High level of literacy in reading, writing, math and technology

? Bilingual ? English and Spanish

(NOTABLE ACCOMPLISHMENTS)

? Achieved sales goals by 100% in the year 2010 by putting in place excellent selling techniques

? Increased customer base by 30% during the year 2009 following excellence in customer services resulting in recurring business

(PROFESSIONAL EXPERIENCE)

(Retail Sales Associate Osh Kosh May 2009 ? Jan 2011)

? Assisted customers with product selection and queries

? Investigated and resolved customer complaints

? Set up store displays

? Managed shelf stocking and pricing activities

? Handled inventory and stocks

? Reviewed merchandize movement

? Inspected merchandize for quality and quantity

(Computer Technician Self Employed March 2011 - December 2013)

? Installed of PC software and peripherals

? Supported, troubleshooted, repaired and replaced software, hardware and peripherals

? Developed and improved strong communication, customer service, and technical skills

(EDUCATION)

Plantation high school, Fort lauderdale, FL

High School Diploma ? 2010

Everest University, Pampano Beach, FL

Medical Billing & Coding - 2011

(ADDITIONAL CAPABILITIES)

? Available for flexible scheduling

? Proven ability to listen actively and act quickly

? Proficient in responding to the range of shopping types

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