Adrienne Coleman

*** **** ***** *** **** CA *****

acqkbn@r.postjobfree.com

408-***-****

Objective

Highly enthusiastic customer service professional with 6 years of customer interface experience, dedicated in maintaining customer satisfaction and contribute to company success. Currently looking for a position with a great team, where growth can be achieved and where I can use my customer service skills in a more career driven setting.

Education

Oak Grove High School 2003-2007 (Graduated)

San Jose City College 2008-2009

Evergreen Valley College 2010 – 2013

Work Experience

Safeway 2009 – Present

Floral Clerk (February 2013)

Making flower arrangements

Being creative

Customer service

Starbucks kiosk (June 2013-present)

Certified barista

Customer service

Fast service

Drink knowledge

Building rapport with customers

Customer Service (June 2012)

Answering phone calls / helping with the customer’s needs and problems.

Answering customer questions.

Assistant to Safety Manager (May 2010-2012)

Assist with safety meetings

Take minutes and file them

Distribute safety posters to each department

Courtesy Clerk (May 2009 – 2013)

Assisting customers with bagging their groceries

Locating items in the store for the customers

Taking groceries to their vehicles

Giving them a friendly experience

Victoria Secret (May 2008 – September 2009)

Cashier

Ring up orders, dealing with cash, credit cards and checks

Friendly communication with customers

Helped with any final needs the customer had

Customer Service

Bra fitting for the customers

Recommendations for items for the customers

Helping with anything the customer needed on the sales floor

Always keeping a friendly and welcoming attitude

Happy Hollow Park And Zoo (June 2004- December 2004)

Food Service

Helped with the food preparation

Worked the register

Fast paced environment

Maxim Intergrated Products ( May 2003 – September 2004) intern

Filing

Assisted in the mailing room

Answering Phones

Delivering Packages to employees

Typing labels

Assisted the assistant to the president with daily duties of the office

Skills

Great Customer Service/ People Person

Hard Worker

Great interpersonal skills

Great communication skills

Team player

Great planning and organizing skills

Easy to teach

Proficient in internet and E-mail tools.

Great at Microsoft word, and PowerPoint

Friendly & welcoming personality

Activities/Interests

Get Set Women’s Engineering Program (2yrs)

Performed In Talent Shows And Plays In High School

Worked in operation share at my church ( food for homeless and low income families)

Family oriented

Mommy

Loves kids (chaperoned a lot at my daughters school)

Singing

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