***** ******* **** ****** *******, Ohio ***** ●216-***-****●acqk6a@r.postjobfree.com

Noelle Yates-Hodges

Objective

Self-motivated and detail-oriented individual seeking to grow with a company.

Professional Highlights

Health Information Technology

Managed chart completion (ICD-9-CM and CPT coding/abstracting). Compiled and maintained patients medical records.

Reviewed medical documentation and consulted with healthcare providers when documentation is inadequate/unclear for coding purposes.

Assisted in the planning and implementation of new programs offering physical, occupational and short-term therapeutic services for patients. Protected the security of medical records to ensure confidentiality was maintained.

Customer Service

Provided a high level of customer service and client relations based on outstanding communication and interpersonal skills.

Extensive experience in servicing customers, both in-person and by telephone. Superior communication skills in dealing with customers, co-workers, and employees both verbal and written.

Developed constructive and cooperative working relationships with others.

Office Management

Well organized and highly efficient working in a multi-tasking dynamic environment. Ability to plan, organize and supervise the work of others. Managed a team of 20 employees.

Planned and monitored daily staffing schedules and adjusted accordingly to ensure adequate staffing levels that support operational demands and business objectives.

Analyzed and organized office operations and procedures such as preparation of payroll, information management/filing systems, requisition of supplies and other clerical services.

Small Business Owner

Founder and Executive Director of a civil/social advocacy nonprofit organization. Executed complete company start-up including construction, staffing, financing and fundraising.

Created and developed effective programs that were implemented into the community for the betterment of the citizens in the community.

Researched opportunities for improving services to clients. Successfully matched clients and participants with programs catering to their individual needs.

Skills

Proficient in MS Office, Quick Books and Internet Research

A quick mastery of new techniques

Independent self-starter

Excellent verbal and written communication skills

Strong administrative skills

Exceptional leadership qualities and solid work ethic

Employment History

Executive Director

No More Cuffs, Beachwood, OH

2014 - present

Health Informatics Consult

Huron Hospital, E. Cleveland, OH

2007 - 2011

Property Account Manager

Homecrest Builders, Beachwood, OH

2002 - 2007

Office Manager

Thirdcoast Construction, Cleveland, OH

1996 - 2001

Education

Associates of Applied Science in HIT

Devry University, Seven Hills, OH

Present

Professional Development Spanish American Committee, Cleveland, OH 2007

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