Objective

Office administration position allowing for organization, customer service, communication, multitasking, time management, and project management skills proven by 12 years of successful, enjoyable employment in this area.

Profile

Motivated, personable business professional with college degree in Office Administration and a successful 12-year track record of dependable and efficient employment. Talent for quickly mastering technology and learning new skills. Diplomatic and tactful with professionals and non-professionals at all levels. Accustomed to handling sensitive, confidential records. Demonstrated history of producing accurate, timely reports meeting stringent CSA and ISO quality control guidelines.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent team-building skills.

I have a true enjoyment in helping others and can excel in any environment.

Skills Summary

Communicate accounting reports to CEO’s on a monthly basis.

Rapidly learn and master varied computer programs.

Accustomed to Windows NT, XP, VISTA, and Winsows 8

Outlook Espress and Windows Live for e-mail correspondence.

Microsoft Office Suite

Simply Accounting 2000-2015, Quickbooks and Peachtree Accounting

CUSTOMER SERVICE/SHIPPING/PROBLEM SOLVING

Oversee front-office operations and provide impeccable customer service:

oProvide customer support and sales information.

oAuthor letters, agendas and minutes of meetings.

oAccept customer payments.

oGenerate memos and ensure proper inter-office circulation.

DEVELOP AND IMPLEMENT STRATEGIC PLANS TO ACHIEVE BUSINESS SUCCESS

oDesigned and implemented companies ISO, and CSA Z299 Quality Assurance Systems.

oMaintain quality standards to meet and exceed annual quality control audits.

oOversee shipping both domestic and international

oNegotiated discounts with shipping companies.

DETAIL MASTERY & ORGANIZATION

Manage all aspects of day-to-day accounting operations.

oPayroll and government remittances.

oFinances: accounts payable/receivable, invoicing, health insurance, budgeting.

oSupervision and implementation of quality assurance programs.

oCompliance with all GAAP guidelines.

oScheduling and organizing travel itineraries for trade shows.

Employment History

PRIBUSIN INC. – Concord ON

Administration, Accounting, Quality Controller, 2000 to Present

YRCC /589-Concord, ON

Bookkeeper, 2000 to Present

Massage Addict Barrie- Barrie ON

Reception and customer service 2013-2014

CBI Physiotherapy- London, ON

Office Administration, 1999-2000

Education

FANSHAWE COLLEGE – London, ON

Office administration Certificate, 1998-1999 98% AVERAGE

SAGE ACCPAC – Toronto, ON

ANNUAL TRAINING SEMINARS

CPR and First Aid Training (certified since 2000) re-certification scheduled for March 2016.

Interests

Personal interests include volunteer work in local community groups and schools. I enjoy physical activities such as kayaking, running, and soccer. I believe that ongoing education is imperative for continued personal and professional growth.

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