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Customer Service Data Entry

Location:
La Mesa, CA
Salary:
$27,000/year
Posted:
July 04, 2015

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Resume:

Isabel Apostol

*** ***** **.

San Diego, Ca *****

619-***-****

acqk2j@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

** ***** ** ************** *** staff support experience, emphasis on clerical and accounting

20 years of data entry experience in the Real Estate Information Systems industry

3 years of experience in the Title Insurance industry examining legal documents pertaining to real property

Experienced in responding to a high volume of telephone inquiries with friendliness and professionalism

Highly organized, able to handle multi-tasks efficiently in fast-paced environments

Proficient in MS Word, Excel, Outlook, QuickBooks, and able to type 60 wpm

PROFESSIONAL EXPERIENCE:

12/09-present: Volunteer Activities/Caregiver

Provide live-in support for disabled family member: cleaning, household management, laundry, recycling.

Provided math tutoring for military veterans

08/00-10/09: PETCO Animal Supplies Stores, Inc., San Diego, California

10/08-10/09: Sales Use Tax Compliance Analyst (Promotion)

Consistently met strict deadlines in preparing spreadsheets and financial data for sales and use tax returns

Prepared financial information for sales and use tax returns to ensure compliance with multi state and local laws

09/01-09/08: Tax Staff Accountant (Promotion)

Prepared and filed monthly sales and use tax returns, analyzing assessments and calculating customer liability

Monitored and coordinated tax rate changes in company's financial database and updated store profiles

08/00-08/01: Tax Assistant

Maintained and updated company vendor database. Prepared and organized tax documents for tax accountant

Researched invoices and generated reports in preparation for sales/tax audits

Assisted with preparation of monthly reports and reconciliation of payments.

Performed general office duties such as filing, answering telephones, and handling routine correspondence

09/98-01/99: Title Assistant, South Coast Title Insurance Company, San Diego, California

Examined individual titles to determine if restrictions would affect titles and limit property use

Prepared reports describing any title encumbrances encountered during searching activities and examined real estate closing files for accuracy and completeness

07/96-07/98: Title Searcher, First American Title Insurance Company, Santa Ana, California

Searched, analyzed, and evaluated records relating to titles of real property for 12 California counties

Examined documentation such as mortgages, liens, judgments, easements, maps, contracts, and agreements in order to verify factors such as properties' legal description, ownership, and restrictions

11/95-03/96: Data Entry Operator III, Accu Dat (subsidiary-DataQuick), San Diego, California

Abstract and key real estate data from microfilm

Maintained average speed of 15,000 keystrokes per hour and a 98% accuracy rate

12/76-9/95: Data Entry Operator III, TRW-Real Estate Information Systems, San Diego, California

Abstract and key real estate data from source documents to meet strict production deadlines

Consistently highest performance statistics in company: 16,000 keystrokes per hour, 99% accuracy rate

Education: Mesa Community College-San Diego (1999-2001): Associates Degree Special Studies: Math and Computer Science

San Diego State University (1973-1975) Accounting and Information Science; recent refresher courses in MS Office/Quickbooks



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