Amber K Franco

405-***-**** (Cell)

***** ** **** **

Yukon, OK 73099

acqk1s@r.postjobfree.com

Summary

I have 17 years of experience, as a Business Office Manager in industries including Health Services. Most recently, I

have been working as a Business Office Manager at The Therapy Center from March 1999 to June 2015. I hold an

Associate of Science degree in Health Care Administration from OSU-OKC.

Experience

The Therapy Center, Oklahoma City, OK

Mar. 1999 to June 2015

Business Office Manager

Operated telephone switchboard to answer calls, provide information, schedule appointments. Resolved complaints from

patient, customers, and staff. Maintained files. Work with Microsoft office. Transmitted information or documents to

customers using computers, fax machines, mail. Operated copiers, fax machines, printers, phones. Sorted and

distributed internal office mail. Maintained office equipment. Performed data entry. Billing and collections of healthcare

services. Insurance verification and authorizations. Electronic and paper submission or claims. Work with EMR and EDI

systems. Ordered and maintained office and clinic supplies. Utilized skills to train, propel, and encourage staff. Received

customer payments. Recorded receipts for services. Presented a professional demeanor at all times.

Education

2011 OSU-OKC, OK

Associate of Science: Health Care Administration

Skills

accounts receivable, appointment setting/scheduling, billing coordination, data entry, medical billing, medical insurance

billing collection/posting, office equipment, supply inventory, telephone skills

References

Tiffany Sullivan 405-***-**** (known for 10+ years)

Kim Mayfield 405-***-**** (known for 10+ years)

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