Carrie Roberts

*** **** ****** ********** ** ****5

acqjyx@r.postjobfree.com

908-***-****

EMPLOYMENT HISTORY:

THE GREAT ATLANTIC & PACIFIC TEA COMPANY Montvale, NJ 2010-Present

EXECUTIVE ASSISTANT TO THE EXECUTIVE VP & CHIEF MERCHANDISING/MARKETING OFFICER (2014-2015)

Duties included but not limited to;

• Providing support by preparing reports and PowerPoint presentations.

• Maintaining and prioritizing Executive’s schedule by planning and scheduling meetings, conferences, calls and coordinating travel.

• Completing projects by assigning work to appropriate staff; following up on results.

• Performing many administrative and clerical functions including preparing correspondence, receiving phone calls, keeping meeting notes and receiving visitors.

• Managing payroll and expenses.

INVENTORY IMPROVEMENT SPECIALIST (2013 –2014)

Duties included but not limited to;

• Creating and maintaining reports to manage shrink reduction initiatives.

• Collecting and analyzing data and developing ideas to reduce loss.

• Ensuring that data integrity and related issues are identified, tracked, reported on and resolved in a timely manner.

• Providing ongoing analytic support to Shrink/Stock Loss field personnel across the Company.

• Managing biannual Inventory Schedules and results for over 300 locations.

Accomplishments;

• Assisted in reducing Shrink by $9 million between 2013 and 2014.

CASE MANAGEMENT COORDINATOR (2010-2013)

Duties included but not limited to;

• Creating and executing company polices on handling theft.

• Administrator of case management database.

• Implementing and maintaining monthly Loss Prevention Awareness training program that reached over 30,000 participants.

• Organizing and maintaining all mail, paperwork and faxes that were escalated to Corporate.

• Prioritizing and maintaining the calendar, phone calls and faxes for the Vice President of Loss Prevention and Food Safety.

Accomplishments;

• Assisted in creating the Case Management Coordinator Position, including case management system and policies.

MIDDLESEX COUNTY PROSECUTOR’S OFFICE New Brunswick, NJ 2007-2010

VICTIM ADVOCATE (2007-2010)

Duties included but not limited to;

• Guiding victims of crime throughout the Criminal Justice process.

• Providing victims with information about their case and its progress, as well as general information about the court system.

• Direct support and advocacy, including referral of services such as crisis response and intervention, counseling and group supports.

• Often assisting individuals from diverse backgrounds.

INTERN 2007

Duties included but not limited to;

• Developing and presenting detailed classes on topics such as drug and alcohol awareness, internet safety, fraud, bullying awareness, etc. to large audiences including law enforcement, teachers, administrators, students and senior citizens throughout the State of New Jersey.

• Clerical duties that demand critical thinking, multitasking abilities and organizational skills.

THE HOME DEPOT Woodbridge, NJ 2004-2007

SERVICE DESK ASSOCIATE

Duties included but not limited to;

• Placing and following up with special orders and credit card applications.

• Problem resolution that required critical thinking, such as customer complaints and satisfaction, issues with special orders and manufacturers and fraud and theft.

• Customer Service, sales, monthly classes in specialized departments, telephone skills and basic product knowledge.

EDUCATION:

Kean University Union, NJ, May 2007

Bachelor of Arts Degree, Majoring in Criminal Justice

Accomplishments;

• Alpha Phi Sigma, National Criminal Justice Honor Society, Chapter Secretary

Certifications:

• Wicklander-Zulawski & Associates- Interview and Interrogation Techniques Certification 2011

• Wicklander-Zulawski & Associates- Advanced Training, Obtaining Restitution 2011

Volunteer Work:

• American Cancer Society- Relay for Life 2013, 2014, 2015

Computer Skills:

• Microsoft Office- Word, PowerPoint, Excel, Outlook

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