Summary

Strong in project/program, Pre-sales, transition, Team, ITIL & CMMi Management.

Highly Skilled in Oracle 9i,10g, 11g & 12c- DBA, RAC, RMAN, ASM, Hexadata, UNIX shell, and cloud technologies.

Now managing online application & ETL work flows which process transactions worth of 170 M USD/Day

Developing and growing the customer account, and customer relationship

Offering innovative services/solutions to the customer

Focus on quality of the delivery and customer satisfaction and provide leadership on new services offerings / strategy

Establish strategic alignment with technology or domain, provide support to COEs to achieve business goals

Managing P&L for the CBU and accelerating the targets through the program management team and business development team. Be responsible for preparing, complying and tracking budgets for the CBU

Compliance to Business contract, SLAs, Agreements, SOW.

Building& effective use of knowledge repository for the CBU

Compliance and improvements to domain and organization processes in collaboration with CoE

Implementation of Enterprise Automation Solutions of the organization across and evolve the standard Metric for all dimensions including Projects, Processes, Delivery.

Utilization deriving the Productivity quotient

Continuous improvement of CBU specific processes with focus on delivery process excellence

Contribution to vertical decisions and leadership initiatives

Developing, Mentoring & Retaining the talent in the BU

Ensuring integration of people in the CBU with effective & periodic communication

Planning and proactive people management for the CBU

Building managerial pipeline for the CBU

Building and enhancing competencies of the CBU team for current & future requirements.

Experience

Company

Designation

comments

From

To

MFX InfoTech (part of Quesscorp.com)

Sr. Project Manager

Moved to Client Pay roll

Aug-14

Till Date

Data Cede

Sr. Project Manager

Middle level Management

Feb-13

Jul-14

Logica (CGI Now)

IT consultant – T2

Senior Technical Architect

Apr-10

Feb-13

Covansys (CSC Now)

Team Lead Level 1

L3 support

Sep-07

Apr-10

Eforce Global

DBA

Oracle Streams Replication

Feb-07

Seb-07

Emerio, Malaysia

Technical consultant

Client : HP Global centre

Jun-06

Feb-07

Ford Motors

Associate DBA

Moved to client payroll

Mar-06

Jun-06

Focus InfoTech

Software Engineer

Client FORD FITSI

Sep-05

Feb -06

Indian Air Force

Ex-Corporal

Built Data centre/ATC

May-94

Mar-05

Education

Qualification

Specialization

Institute

Percentage

Year

MBA

Operations

IGNOU

63%

2012

MCA

Computers

IGNOU

63.50%

2005

B.sc

Maths

University of Madras

59%

2001

12th

Maths, Physics, Biology

Tamil Nadu State University

83%

1994

10th

Maths, Physics, Biology

Tamil Nadu State University

85%

1992

Certifications

PMP

Project Management

PMI-ID: 3074654

2014

OCP

10g DBA

Oracle

2010

OCP

9i DBA

Oracle

2005

Courses attended

Executive Leadership training

Leadership skills

By CEO, Hofincons

2015

ITIL V3

Process

ISEB certified trainer

2009

Bird Hazard Management

Aviation

Indian Air Force

2003

Air Field Safety Operator

Air Traffic Services

Indian Air Force

1995

Awards and Recognitions

Best operational role

Kargil Operations

Indian Air Force

By CO, 34 Wing

1999

Tsunami Relief operations

Relief operations

Indian Air Force

By CO, 43 Wing

2006

Best Performer of the year 2008

DBA

Covansys a CSC company

By Program Manager

2009

Ideator Award

Research and Development

Logica a CGI company

CEO of Logica

2012

Employer/Client : DataCede/MFX Feb 2013 to Till Date Moved to client payroll from August 2014 same profile/ Designation

Team Size : 50-60 [direct reports to me, some team have TL’s]

Role : Infrastructure/Application Services Manager

Environment :OS/Database/SAP/Informatica/Helpdesk/Network/Exchange servers and apps support

Tools : BMC, Microsoft Project Management, JIRA and share point.

Description : 24hrs/365 days of support for servers and its applications

Management Responsibilities:

1.Project Initiating/Planning and Continuous Monitoring.

2.Handshake meeting for SLA reviews, General Management.

3.Data center support planning and maintenance/Operations.

4.Part of Cloud implementing core team

5.Part of Duty Manager ROTA for handing Severity 1 issues

6.Improved the C-SAT (via improved Quality delivery).

7.Completed successfully ISO certification, CMMi Level 3

8.Handling end client escalation on delivery. End user services delivery like help desk.

9.Process enhancement / knowledge base creation

10.Strong vendor management for the client and in house services

11.BMC, Zenoss and sysaid implementation knowledge.

Technical Responsibilities which team handles and I Manage:

12.Server builds for the client with VMware (ESX 5.5) utilities

13.Storage allocation and de-allocation using EMC storage

14.Working on Network and Telecom related issues.

15.Microsoft Exchange-server/LYNC-2013/cloud/IBM-lotus-notes/Black-berry/IPhone.

16.Working security team for RSA tokens, AD account configurations.

17.Building databases in Oracle, SQL, MySQL servers

18.Implementing the RAC systems for Oracle RDBMS.

19.Application data patch releases Management.

20.ETL work flow management triggered via Autosys scheduler plus ETL repositories.

21.Handling IT helpdesk support round the clock for user support on the phone/Emails.

22.Managing the backups for the data centers via EMC Avamar Grid, Legato Networker.

23.Handling Middle tier configurations like Java Tom cat apache, IIS servers

24.Handing Microsoft share point (2013) Configuration, Maintenance and support.

25.Dedicated cloud hosting (Xenserver 6.2/Cloudstack v4.2.1/cDOS v5.1)

26.Application team of support/development in Java, PL/SQL, .NET, VB

Employer/Client : Logica (Daimler, AMB, Sweeden) Apr 2010 to Feb 2013

Team Size : 25

Role : Deep Technical Support

Environment : Oracle 8i/9i/10g/11g on linux/solaris/AIX/Windows

Tools : BMC monitoring alerts, Multicenter, Data protector

Description : 360 Degree support for Databases and its applications

Overall Responsibilities:

Handling L1 and L2 Resources (Junior DBA’s) in solving their day to day tickets from monitoring and user requests

Monitoring backups and fixing the issues if required coordination with SAN team and backup team

Disaster Recovery Testing once in three months

Sox compliance tasks like monthly tasks/ quarterly/ half – yearly and yearly tasks

Giving solution to L3 tasks such as migration/capacity planning/performance tuning etc

Talk to Oracle support/ BMC support and other vendor management

Working out critical patch updates and bug fixes

Pro-active Database monitoring initiatives and follow up with application team for fixing the bugs

Knowledge management of each client known issues

Co-coordinating and imparting training on technical skills to the fresher’s

Part of Innovation team inside Logica

Employer/Client : CSC/LOBLAW Jun 2009 to April 2010

Team Size : 15

Role : Oracle DBA (Production support)

Environment : Oracle 8i/9i/10g/11g on linux/solaris/AIX/Windows

Tools : BMC monitoring alerts, Remedy ticketing system

Description : Production support for 500 + servers around the globe.

Overall Responsibilities:

Handling Incident tickets (by BMC Remedy) like Critical availability of database / listener / part of database / space issues etc

Handling User requests like giving privileges and any issues faced by the user like running batch jobs etc and SQL tuning requests from development team

Handling Job failures reported through BMC tickets like hot backup failure / arch backup failures etc

Handling change requests like Regular maintenance tasks (table re-org / index rebuilds) / re-building DR sites (physical standby / cloning of db) / Any parameter changes after getting advise from Oracle / applying patches like CPU and version upgrades

Working with Oracle support for any critical issues like RAC / Data guard / ORA-600 alerts etc.

Handling on-call DBA duties

Application support from development to test/QA and rolling out to Production

Database Responsibilities:

Production support for Oracle databases including on-call support as per SLA

Responsible for Backups validity and Recovery testing

Creating/Maintaining Databases (10g) and configuring Logical Backups using IMP/EXP, Data pump. Working closely with application development team for production roll outs and troubleshooting at database level if any issues

Co-coordinating with various teams like Unix team, network team and other application teams for handling application/database related issues

Creating Database objects like PL/SQL procedures /packages /Triggers / views/Materialized views /creating SQL scripts as per the application requirement

Employer/Client : Covansys/Pfizer. Sep 2007 to Jun 2009

Team Size : 5

Role : DBA, Apps server DBA

Environment : Oracle 9i AS and 10g AS, Oracle 9i/10g, SUN OS version 10, VCS cluster and

CSS Load balancer.

Tools : Datastream 7i, Extended, Databridge, Webmethod, TOAD, Service centre

Ticketing system, Discoverer reporting tool

Description :

1. Migration of oracle database from 9i to 10g

2. Upgrading the ASSET management tool (Datastream) from 7.8 to 7.10 /8.3

3. Upgrading oracle 9i AS server to 10g AS

Responsibilities:

1. Production support for Databases and Application as per SLA

2. Frequent Data refreshes from production to dev/test and vise versa as per request.

3. Creating Application level environments for test and DEV environments

4. SQL tuning and application tuning

5. Taking Regular Backups such as Logical / physical

Database Responsibilities:

Production support for Oracle databases including on-call support as per SLA

Responsible for Backups validity and Recovery testing

Creating/Maintaining Databases (10g) and configuring Logical Backups using IMP/EXP, Data pump. Working closely with application development team for production roll outs and troubleshooting at database level if any issues

Co-coordinating with various teams like Unix team, network team and other application teams for handling application/database related issues

Creating Database objects like PL/SQL procedures /packages /Triggers / views/Materialized views /creating SQL scripts as per the application requirement.

Apps Server Responsibilities:

Oracle Apps Server (Oracle 10g AS/9i AS) – Installing, Basic performance tuning at APPS server level

Configuring oracle reporting server /forms server /HTTP server /OC4J instances /JBoss Instance / export to excel functionalities at Oracle APPS server (9iAS/10gAS)

Applying patches at various level of application like – Database level, Forms level, and any third party tool product level

Monitoring the jboss server logs / session logs for any errors for troubleshooting

Upgrading a Distributed Oracle Application Server Environment

Expanding a Middle-Tier Installation

UNIX Responsibilities

Creating Shell scripts (Unix shells) like identifying and creating automated scripts for routine tasks to save time

Monitoring the sun Solaris server health like CPU utilization and space utilization (using prstat / sar / opmnctl /emctl / df –h commands)

Employer/Client : EFORCE/Baker Hughes Feb 07 – Sep 07

Project : Replication/Quotation Process Enhancement / Supplier

Document Retrieval

Role : DBA, Apps DBA & System Admin

Environment : Oracle 10g, SUN OS version 10

Tools : TOAD, CVS Code base, Broad Vision, Secure CRT, Ultra Edit

Team Size : 5

Configured Replication using oracle 10g streams technology

Hosted Document Retrieval system in Houston for the suppliers.

Working on Quotation process enhancement.

Responsibilities:

Working with Data Architects and Technical Architects for creating schema objects such as tables, views, triggers etc.

Helping Developers to create OS level / Application level environments

Data Refresh from Production to development.

Taking Regular Backups such as Logical / physical

Employer/Client : EMERIO/HP –NOKIA project Jun 06 – Feb 07

Project : Production Data Management System, Nokia

Role : Oracle DBA

Team Size : 12

Tools: RMAN, OMEGA, OVO, RMT, Remedy Engine and TOAD

Responsibilities:

Handling 900 + Nokia Production Databases (Oracle, MS-Sql) on Linux, UNIX and Windows platforms. Database sizes from 450 GB to 3 Terabytes.

Installation of Oracle Software on various platforms: Lastly installed oracle 10g R2 in Linux ES-4 version.

Migration: Done Migration from 8i to 9i and further to 10g using migration utility.

Applying Patches: Analysis, Testing, and Recommendation & Implementation of updates of higher releases of the Database Management Software. (like Oracle Corporation Releases critical patch update at every 6 months)

Handling Replication problems: push and purge jobs, handling the dbms_jobs in replication environment.

Space Management: Checking the Server space like archived log files backing up to tapes using RMAN scripts and deleting from the disk (Delete input), shrinking the Datafiles etc.

Backup strategies: RMAN, Inconsistent and Logical backups and testing their backups in their Test server. (Contingency Testing).

Refresh of Data: exp/imp from production to Development Databases for further testing.

Tuning of SQL & PL/SQL: Application Tuning using Statspack/Tkprof. Tracing the user session for improving performance.

Application Launches and upgrades: Launching the application and upgrading the existing application to next level

Capacity Planning: Collecting metrics for the on-going capacity planning process.

Constantly monitor the performance: (V$ dynamic Performance views at peak load) of the databases, View Alert Logs and Trace Files.

Attend to day-to-day problems in the ORACLE database and take suitable actions for Trouble shooting including helpdesk Management and Documentation

Prompt Resolution of User Problems by ensuring compliance to Service Level Agreements

Employer/Client: FORD /FORD Motors Sep 05 – Jun 06

Project : Application Development Services (Asia Pacific)

Role : Associate DBA

Team Size : 21

Tools : OEM, CRON and OEM Schedule Email

Functions : Looking after more than 600 FORD Production databases around the world.

Responsibilities:

Looked after 600 + Databases (Oracle 8i, 9i on Windows, Linux and HP-Unix) around the planet for FORD Motors.

On-Call support: Given 24*7 support for critical errors like Database or part of the Database is not available or listener goes down or archive log destination getting filled up etc.

Disaster Recovery procedures: Formulated and implemented DRP for FORD motors and had taken part in Recovery procedures.

APPLICATION LAUNCHES/UPGRADES: Launching and upgrading the existing applications.

Maintaining users: Creating/Removing oracle users with appropriate privilege.

Management of Database space, Tablespace Growth Monitoring, Data file additions, Extent Growth Monitoring, and Management of Rollback Segments.

Maintenance of ORACLE Database on the Production Machines

Schedule Database Reorganizations (Defragmentation) in order to keep the database running smoothly.

Fine tuning of the database: Memory (S.G.A), I/O and Application tuning

INDIAN AIR FORCE May 94 - Mar 05

Role: Oracle DBA /EDP Manager

Responsibilities from Jan 04 - Mar 05

As Oracle DBA created oracle 9i database and implemented four applications successfully on Windows NT platform. After Tsunami our databases went 24*7.

Responsibilities:

Installed oracle 9i in windows 2000 server & created DB’s

Created schema and schema objects

Logical and physical backups (cold and hot)

Fine-tuned the applications

Created the repository and initiated Auditing.

Other Responsibilities (May 1994 – Dec 2003)

Role : Air Traffic Services

Duties: Making flight plans, coordinating the flight movements, aerodrome controls, and Air Navigations and Radar support. Also part of weather reports.

Contact Details

Mobile No. : 988-***-**** OR 988-***-****

Land line : 044-********

Mail ID : acqjyv@r.postjobfree.com, acqjyv@r.postjobfree.com

Skype id :Shenbagaraman_PMP

Passport no : Z2397522 (B1 visa valid till 2018)

Marital status : Married

Address : 4A Anugraha apt, Lavender St, Mugalivakkam, Chennai 600125, INDIA.

Contact this candidate