Kara L. Seibert Page * of *

**** *. ***. **

Mt. Pleasant, TX 75456

903-***-**** Cell

acqjyc@r.postjobfree.com

Qualifications

Administrative Assistance and Customer Service, excellent phone skills, 17,000 keystrokes an hour, accounts payable, accounts receivable. Proficient with Microsoft programs including Power Point. I am able to work independently and within a team environment.

Job History

Manpower – Contact Jona Baniqued 702-***-**** January 2014 – October 2014

I was assigned to this temporary to permanent position at Inland Hobbs as an Administrative Assistant to the Sales Department. Due to husband’s job offer in Texas, was unable to accept job offer. This required excellent phone skills, filing, and computer entry.

I was assigned to this temporary assignment to GES doing data entry. It required minimal training and perfect entry of orders into their database system. Had to maintain a certain amount of entry done every day (at least 40 orders a day – I averaged 70) with 85% accuracy or better (I averaged 95%).

Commercial Hardware September 2010 to November 2012

I worked as head cashier. Did inventory and customer service. Managed cash drawers daily, answered phones. I also worked with the Office Manager on special assignments including website updating and other administrative duties.

Nevada School of Massage Therapy October 2009 to May 2010

Allbee Reverse Mortgage Corporation, Lindenhurst, Il July 2007 to December 2010

Reverse Mortgage Counselor

Worked for this non-profit organization as a senior advocate counseling individuals on navigating the complex process of reverse mortgages and qualifying individuals for the federal program available.

requires specific skills that do not sway an individual one way or the other towards a decision about their financial situation but to specifically give them pertinent information that will help them make an educated decision about the program.

requires knowledge of the program and excellent customer service skills.

Aerotek Staffing, Gurnee, Il October 2007 to Feb 2009

Word Processor

assigned to Abbott Laboratories in the Word Processing Department

requires exceptional eye to details including meticulous command of English and composition

Ability to work independently and with Medical Writers, Doctors and Registered Nurses and other staff

must type 60 words per minute

Ability to create graphs and figures with Power Point

Confidentiality expected with regards to the documentation that is being processed

Variety Entertainment, Island Lake, IL January 2004 – June 2007

Office Manager

Required excellent phone skills & sales abilities

Included standard accounts payable & receivable, tax filing for state & federal agencies

Customer satisfaction tantamount as all business was by referral only

Position required additional duties as a DJ & Karaoke operator on the evenings and weekend

This required an extensive knowledge of sound engineering & heavy lifting combined with excellent ability to adapt to different situations

This required me to work in a support role to the owner of the business emphasizing and implementing creative Marketing and Sales techniques

Chelsea & Scott (One Step Ahead) January 1997 to October 2003

Returns Supervisor

Began in customer service in a call center environment

Promoted to the Warehouse Office within eight months. Position required orchestration of orders and their timely shipment through various processes

All Communications between all departments and a team mentality imperative to the success of the departments and the company

Cross trained in Shipping, Receiving, order- picking & returns process.

Promoted to the Returns department as Returns Supervisor.

Managed and trained eight people. This required complete understanding of employer’s handbook and implementation of rules and guidelines necessary to maintain a harmonious work environment.

Consistent tracking of employee’s attendance.

Obtaining return authorizations for returned or bad product.

Extraordinary data entry skills required to maintain company’s desire for a quick turn over time with returns and exchanges.

Trained in Inventory control, cycle counting and accuracy of product locations.

Careful attention paid to products that was considered unsafe or had potential problems.

OSHA certified stand up reach fork life operator. Able to do heavy lifting.

Education

Graduate of the Nevada School of Massage Therapy in May of 2010. Grade point average of 3.50 with 815.5 hours of formal, accredited training, 115.5 hours of internship.

College of Lake County, Grayslake, Illinois 1986 – 1987 – Field of study: Music

Skillpath seminars:

Coaching and Teambuilding skills for Managers and Supervisors

Excelling as a First Time Manager or Supervisor.

Reference available upon request

Contact this candidate