Tiffany N. White

acqjxv@r.postjobfree.com

832-***-****

SUMMARY: Motivated self starter with accounting qualification seeking to employ my knowledge with the intention of securing a professional career with opportunity for challenges and career advancement, while gaining knowledge of new skills and expertise with a reputable company.

EDUCATION: Bachelor in Business Administration - concentration in Accounting

(University of Houston-Downtown)

WORK EXPERIENCE:

03/2015-Present Memorial Hermann Southeast Hospital (Houston, Texas)

Outpatient Insurance Verification

–Verifies insurance eligibility and benefits with multiple online insurance company portals, as well as monitored trace phone lines.

–Consistently meets deadlines under strict constraints to ensure all notifications and authorizations are completed.

–Calculates and notifies patients of financial liability in order to maintain high client satisfaction and achieve company’s financial goals.

–Protects financial integrity of the facility by collecting patient liability, establishing payment arrangements, and discussing payment options.

–Maintains patient confidentiality by following HIPAA Privacy guidelines.

02/2013-03/2015 Memorial Hermann Southeast Hospital (Houston, Texas)

Emergency Room/Outpatient Patient Access Representative

–Obtain demographics, insurance and financial information from patient or guarantor in a fast-paced environment.

–Explain all required forms to the patient or guarantor and obtain necessary signatures using EZ Forms.

–Post payments in the Healthquest and generates the appropriate patient receipts from Simplee payment.

–Balance cash drawer and deposit up to $20,000 or more to facility cashier.

–Awarded 3 Tier Bronze for communication in an effective and professional manner with Physicians, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families.

07/2012-02/2013 Hollister Co., Baybrook Mall (Friendswood, Texas)

Overnight Associate

–Design store displays and mannequins for new incoming shipments.

–Sort out received items and make piles according to types of materials.

–Transport freight to the sales floor after sorting and ensuring that sufficient quantity has been delivered.

–Ensure items are properly price marked before being sent to sales floor.

–Stock shelves with items by making sure those items are brought forward.

10/2009-05/2011 University of Texas at Arlington, Office for Students with Disabilities & Business Graduate School (Arlington, Texas)

Office Assistant

–Answer and route telephone calls using three line phones.

–Assist an average of 15 students with registering for disability service.

–Generate and distribute accommodation letters using Microsoft Word.

–Create and maintain student files in file room.

–Assist students with college admission and class scheduling with college online portal.

ADDITIONAL COMPUTER SKILLS:

–Microsoft Office

–10-key skills

–HealthQuest

–Cerner Scheduling

–Simplee Payments

–EZ Forms

–FirstNet

–PFS Sovera

–Centralized Faxing Server (CFS)

REFERENCES:

Edward Rodriguez, current coordinator

Southeast Memorial Hermann

Email: acqjxv@r.postjobfree.com

Phone: 281-***-****

Rhonda Boyd, current coworker

Southeast Memorial Hermann

Email: acqjxv@r.postjobfree.com

Phone: 281-***-****

Contact this candidate