Curriculam Vitae

Name: Vijaya Soni

Father’s Name: Mr. Kamal Soni

Gender: F

D.O.B 22-07-1970

Address: Amritsar

Mobile Number: 081********

Email acqjuv@r.postjobfree.com

Education Qualifications: Post Graduate in Political Science in 1995with 58% from G.N.D.U

Graduation in 1991with 62% from G.N.D.U

12th in 1987with 62% from Punjab Board

Matric in 1985with 64% from Punjab Board

Computer Course: Diploma in Web designing, Multimedia and E- commerce from 2000-2003.

Extra Curriculum Activities and Hobby Athletics and Long Jump and Music in School and Reading is my hobby.

Work Experience: Worked in Day Boarding School as Tutor after Graduation in Afternoon shift in English Medium Public School Amritsar from 1991-1992

Worked as Full Time Teacher in Public School Amritsar from 1995- 1999 teaching English and Social Studies for Class Vi-X

--- Worked as Freelancer bidding on computer related projects as a team on online Projects from 2003-2004

Worked as freelancer for Genus Company (Computer Hardware) in Taiwan for their website Localization working from my place for theirOutsourcing Projects.

Worked as assistant Project Manager for Right Choice (an I.T firm and outsourcing Service providers to their Off Shore Clients),for their website localization and Outsourcing ProjectsMarch 1st 2004 to January 2006 (last working date).

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o Assist in Website Localization Projects from Foreign Companies. o Write Technical specifications for purchase of corporate technology equipment, networking hardware, and related products . o Identify and learn appropriate software & hardware used supported by the organization.

o Test Fixes to make sure problem has been adequately resolved. o Field incoming help requests from end users via both telephone work orders in a courteous manner.

o Document all pertinent end user identification information, including name,department, contact information and nature of problem or issue. o Document the help desk request problem-solving process, including all successful unsuccessful decisions made, and actions taken, through to the final resolution.

o Perform Installation, Configuration & maintenance of computer hardware related equipment.

o Access software updates, drivers, knowledge bases, and frequently asked question resources on the internet to aid in problem resolution. o Perform installation, configuration & maintenance of computer hardware related equipment

o Configure new hardware.

o Install software to new employees

o Assist with administrative preparation for various meetings o Work directly with the customer in most aspects of the day-to-day activities o Recommend purchasesand maintain all equipment hardware o Develop plan to meet the needs of the organization o Manage all external contracts necessary to support services o Deliver timely accurate projects/assignments that meet business objectives o Manage expectations of customers while maintaining positive relationships o Adapt to changing needs of the business

o Effectively communicate solutions to non-technical users o Perform employee evaluations

o Manage vendor performance

o Create schedules spreadsheets

o Collaborate with business owners to understand enhancements needed, design implement solutions

o Receive respond to incoming calls and/or e-mails regarding IT problems o Perform hands-on fixes at the desktop level, including installation and upgrading software, implementing file backupsand configuring systems applications.

o Develop help sheets knowledge base articles for end users.

Worked in Brite Traders, an Export Oriented Company in Baroda as an officeOffice Administrator from 2006-2013where my actual task was to bid on Buying Leads in B2B Portals and promoting their products online and to get export orders and assisting in office work handling email communicationsand communicating with foreign buyers and suppliers in writing as well as on phone. Also all bank related activities.

To tie up with direct manufacturers and buyers for trading. To perform General Office Duties, Order Supplies; File, mail processing distribution, maintaining records management database systems. To Promote Opening, sorting and distributing incoming correspondence, including faxes emails.

To be responsible for ensuring all transaction documentation is accurate; complete processed in a timely manner.

To collect all required transaction information from sales. To review invoices; reports; memos and correspondence to make sure accounting records documents are accurate.

To process accounts receivable applications.

To work with customers and support services to collect; maintain report accurate accounts receivable.

To complete daily deposits.

To Processall payments in a timely manner.

To Process and track accounts payable invoices vendor applications. To Process sales documentation in an accurate timely manner. To manage meetings with the clients.

To source the products.

To get quotations from the manufacturers.

To purchase the products.

To tie-up with manufacturers.

To search new buyers.

To tie up with online shopping sites to promote the sale. To boost the business through B2B sites.

Working as a Freelancer in Amritsar for Visa Verifications, for Various Companies.

Total Work Experience 4 years teaching, 9 years in Corporate full and 2 years Part time and 3 years Freelancer for Online Projects. I confirm that above mentioned description is true.

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