Customer Service High School
Resume:
Career Overview
Core Strengths
Accomplishments
Work Experience
LaJeanna Adkinson
Chicago, IL 60617
Home: 312-***-****
Cell: 254-***-****
acqjnn@r.postjobfree.com
Objective to obtain a position with a stable company, where I utilize my skills and become a asset to the company. Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Receptionist who answers incoming calls. Flexible and hardworking with the drive to succeed.
Customer service
Clerical skills
Worked with customers on the phone
Microsoft office
Window xp
Data entry
Basic computer
Filing
Answering multi phone lines
Distributed mail
Pulled information and data on customer
Worked with cash and credit/debit card machine in
the case of charging customers for miscellaneous
items.
Customer Interface
Greeted customers upon entrance and handled all cash and credit transactions. Assisted customers over the phone regarding store operations, product, promotions and orders.
Positive Attitude, interacting with individuals on all levels December 2013 to
March 2014
Total Placements Temps
Waco, TX
Dispatcher
Successfully interacted with customers and retail buyers to expedite orders.Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.Developed
[number] new customer prospects or referrals.Took special orders in person and over the phone to generate [dollar amount] of additional revenue.
July 2012 to
October 2013
Mailmax
Waco, TX
Mail Tech
Sorting mail, pitching mail, Research on lost and misdirected mail, Processed mail for residents, Coded mail, Worked with faxing documents for customers, worked with casher in the case of mailing out and shipping packages, Worked with cash and credit/debit card machine in the case of charging customers for miscellaneous items. Sent out all types of mail, media, standard, priority, and fist class mail.
May 2010 to July 2012Baris
Waco, TX
Waitress
Educational Background
Showed Hospitality Greeting and seating customer, took food orders from customers. Brought out food orders to customer's table. Caring for every customer's needs and making sure that they were happy and satisfied with there orders and the overall restaurant experience. Helped with the prepping of foods.
January 2010 to
April 2010
Prufrock Press
Waco, TX
Order Fulfillment
Handled all aspects of data entry, billing, and was responsible for pulling online orders and processing order forms.Organized the store by returning all merchandise to its proper place. Replenished merchandise shelves with items from the stockroom. November 2006 to
February 2009
Careington International Corporation Inc
Frisco, TX
Credentialing and Compliance Specialist
Updated DEA and Licenses for Physicians and Providers. Entered documents, memorandums, and forms for doctors and providers. Communicated clearly and respectfully with physicians and their office staff. Answered and directed general calls. November 2000 to
May 2006
National Water Works
Waco, TX
Documentation Clerk
Maintained files for documents as well as the accounts payable department. Performed general front office duties. Entered data when needed. Handled reception area, greeting guests and answered multiple phone lines while assisting clients with inquires. Executed duties maintaining a high degree of professionalism.
March 1996 to
November 2000
Baris Italian Restaurant
Waco, TX
Waitress
Showed Hospitality Greeting and seating customer, took food orders from customers. Brought out food orders to customer's table. Caring for every customer's needs and making sure that they were happy and satisfied with there orders and the overall restaurant experience. Help with the prepping of foods.
2011 McClennan Community College
Waco, TX, McClennan
Medical Coding
Incompleted
2009 Woodland Springs Nursing Center
Waco, TX, McClennan
Nursing Aid
License
1996 Waco High School
Waco, TX, McClennan
High School Diploma
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