Swarupa Namala Mob: 682-***-****
**** *********** ** #*** acqjmm@r.postjobfree.com
Fortworth TX-76132.
PERSONAL SUMMARY
Am an expert at analyzing business activities and then finding ways for an efficient output. Having a successful track record of educating all levels of users, on the methods and means to make processes more effective and productive. I have an ability to drive an assignment independently and pro-actively secure the objectives of the business. On a personal level I have immense ability to manage multiple tasks simultaneously and prioritize work efforts.
CAREER HISTORY
BUSINESS ANALYST – January 2013 - present
Employers name – Maavi Info Solutions Pvt Ltd
Responsible for working with end users, IT staff and cross-functional teams to improve business operational processes. Establishing and maintaining communication channels with senior managers, key team members and stakeholders.
Duties:
Document business requirements and also define its scope and objectives.
Planning business analysis activities.
Conducting research into project-related issues and products.
Participating in meetings, workshops, and technical meetings.
Establishing and maintaining communication channels with senior managers, key team members and stakeholders.
Maintaining system protocols by writing and updating procedures.
Working to automate repetitive tasks and processes in order to maximize performance.
Collating business requirements, then translating these into functional specifications and detailed test plans.
Designing and executing test scenarios and test scripts.
Developing estimates for business analysis tasks.
Developing project plans and ensuring plan adherence.
Applying company IT, design and documentation standards to all tasks.
KEY SKILLS AND COMPETENCIES
Business Analysis:
Translating complex conclusions into simple business language that can be easily understood.
Comprehensive understanding of web development processes and technologies.
Familiar with risk calculations.
Ability to cope with changing priorities.
Experience of working on complex projects.
Analyzing complex business processes.
Superb analytical and quantitative skills.
Good understanding of internal risk and control processes.
Experience of IT service management.
Handling multiple priorities in a time sensitive and dynamic environment.
Personal:
Willing to take accountability for own work.
Can deal effectively with ambiguity.
Strong team player who has the ability to work across geographical borders.
Confident and client focused when dealing with internal and external stakeholders.
Areas of Expertise:
Defect resolution
Change management
Service monitoring
System implementation