LEANDRO DIFILIPPO

** ******* ******

SWAMPSCOTT, MA 01907

acqjm0@r.postjobfree.com

617-***-****

EDUCATION

Massachusetts School of Law, Andover, Massachusetts

• Juris Doctor, 2010

Northeastern University, Boston, Massachusetts

• Bachelors Degree in Criminal Justice, 1989

• Dean’s List, June 1989

Northeastern University, Boston, Massachusetts

• Paralegal Program Certificate, 1990

EMPLOYMENT

Bank of America, May 2014 – June 2015

Senior Operations Consultant, Swampscott, Massachusetts

• Managed the New England territory of law firms and the loan portfolios assigned to those firms to ensure foreclosures are processed efficiently and in accordance with Investor and Bank of America guidelines and attorney performance agreement.

• Driving force in process improvements and accelerating decisions on loans within Foreclosure and the Default space.

• Proactively and collaboratively problem solved with multiple departments to accelerate the disposition of stalled or problem loans within the assigned law firms.

• Developed and drove process improvements within both BAC Foreclosure and the law firm.

• Conduct law firm audits to drive compliance, timelines, and integrity in foreclosure processing. Report results to Vendor Management and Foreclosure Management.

• Drove timely implementation of legislative and regulatory changes within the firms in support of BAC Foreclosure processing methodology.

• Proactively managed fees/costs charged by territory firms to support BAC finance initiatives.

Harmon Law Offices, P.C., January 2008 to March 2014

Paralegal Manager, Newton, Massachusetts

• Oversaw team of attorneys, paralegals and legal assistants that includes setting daily work schedule, updating tasks, work allocation pursuant to management requests.

• Managed over 1500 foreclosure files from numerous clients including HUD, VA, FNMA and FHLMC loans.

• Trained and oversee paralegals and legal assistants with regards to office procedures, work and maintaining time management. Assist other team leaders in managerial protocol.

Massachusetts Trial Court - The Land Court, April 2006 to December 2007

Office Manager, Boston, Massachusetts

• Supervised and coordinated all work within the office, including office management, procedures, case and record management, collection and reporting of statistics and accounting functions.

• Oversaw the work of subordinates, identify issues, track worker misconduct, initiate problem solving, and put together recommendations for discipline or resolution.

• Develop operating procedures, implement forms, streamline workflow, personnel assignments.

• Managed the training of the staff in the use of automated systems, software and day to day office tasks. Complete the “cash out” of the Court’s Cashier Booth.

• Performed administrative tasks such as the hiring and promotion process with the office. Track employee time and attendance records.

Harmon Law Offices, P.C., March 1997 to March 2006

Paralegal Team Manager, Newton, Massachusetts

• Oversaw team of attorneys, paralegals and legal assistants that includes setting daily work schedule, updating tasks, work allocation pursuant to management requests.

• Managed over 600 foreclosure files from numerous clients including HUD, VA, FNMA and FHLMC loans.

• Trained paralegals and legal assistants with regards to office procedures, work and maintaining time management. Assist other team leaders in managerial protocol.

• Supervised and monitor client-based web sites, calculate payoffs and reinstatements, final bill all files.

• Conceived the “Client-Web” task for the office software, provides easy review of the monthly task report with regards to communication and billable hours in client-based software.

• Created the pre-sale package for the bank agents, helped formulate the title report cover page template, instituted time frame for preparing HUD letters and VA appraisals, set up training procedures used throughout the firm.

Shapiro & Kreisman, April 1992 to March 1997

Paralegal, Framingham, Massachusetts

• Power of Attorney at foreclosure auctions in Massachusetts and Rhode Island.

• Scheduled auctions with auctioneer companies, proof read all sale notices.

• Calculated attorney’s fees, handled all questions regarding auctions.

Office of the Attorney General, October 1991 to April 1992

Community Liaison Assistant (Executive Bureau), Boston, Massachusetts

• Handled telephone calls, answered letters.

• Met with citizens concerning constituent issues, consumer complaints and attempted to address their situation after consultation with the office staff.

COMMITTEE

• Supreme Judicial Court - Government Center Advisory Committee (2006-2007)

OTHER NOTABLES

• Notary Public

• Lynn Sunday Post - Photographer 1989 to 1991

• Author of “Cat Rescue”, from “Can We Keep the Donkey?” a collection of short stories

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