VISHRUTHA NIRMAL

Mobile: 301-***-****

Email: acqjlz@r.postjobfree.com

Objective

To obtain a SharePoint Engineer position-facilitating implementation of attained knowledge in the field of Information Technology and assist the organization positively. Currently possessing a valid employment visa, willing to travel and relocate.

Summary

• Seven years experience as Systems Engineer and Administrator including installation, administration, and maintenance of Sharepoint oriented systems.

• Worked as a SharePoint administrator across multiple versions of Sharepoint like 2010 and 2013 and Office365.

• Expertise in creating, configuring and customizing Web Application, Team Sites including Site Collection, Lists, Document Libraries, Content Types, RSS and Custom Lists. Worked on creating and customizing Dashboard pages

• Experience in ITIL, ITSM, Team Foundation Server (TFS) involving developing and administrating Version Control,Project reporting, Status tracking etc.

• Worked on performing backup and restore of SharePoint.

• Experienced in moving content DB from old SQL Server to New SQL Server. Expertise in solving any issues related SharePoint Environment and SQL server.

• Experienced in working with clients, gathering requirements, and translating those into system improvements. Expertise in Adding/Changing/Removing users and user group permissions for various sites, updating content & changing navigation.

• Experienced on Managed Metadata, Application services and new naming conventions (taxonomy)

• Extensively Worked On Web Parts, Custom List, Document Libraries And Picture Libraries Using SharePoint Object Model.

• Trained at ‘Six Sigma’ and ‘Lean’ business management strategy. Acquired ‘White Belt’ in Six Sigma. Received ‘Delta Epsilon Sigma’ Honors from Marymount University (2012)

• Familiar with Computer Organization, Computer Networks (LAN), layers of network, TCP/IP models, database management, systems engineering. Exposure to database management in mySQL and writing html scripts for over 4 years.

• Excellent writing skills and organizational skills in technical areas also. Exceptional analytical thinking, problem solving and customer relationship management, energetic, a team player and fast learner needing minimal supervision. Technical Skills

Professional Experience

Yokogawa Corporation of America Jan’13-May’15

Senior Information Technology Engineer

Responsibilities

• Design and maintenance of company’s internal website for application engineering on SharePoint 2010 and 2013 server. Experienced in coding html languages.

RDBMS: MySQL, Oracle MS Access

Programming: SQL scripting, PL/SQL

Web Technologies: JHTML, DHTML, XML, VBScript, CSS and JavaScript. Languages: C, C#, Visual Basic, Java, HTML.

Systems: Windows 2000/NT/XP, Macintosh, MATLAB, Adobe systems. Others: Visual Studio TFS, Database Design, Data Management/Analysis, ITIL, FTP, TCP/IP, Routers, Switches, Sharepoint 2007,2010,2013 and Office365

• Build and configure site collections, sites content types, layouts, lists, libraries, web parts, and templates.

• Gather requirements from stakeholders and communicate options for automating business processes.

• Create and edit custom navigation, scripts, and web zones Design and implement custom technical solutions to resolve business needs.

• Involved in working on Visual Studio Team Foundation Server (TFS) for various organization tools, includes installation of TFS extension for Sharepoint products.

• Edit master pages, page layouts, and item styles. Manage permissions, term store, applications, templates, and settings by creating groups and assigning roles and users.

• Analyze and Implement requirements and map to SharePoint out-of-the-box solutions. Performed functions like data warehouse, bug tracking, building automation etc.

• Enhance user experience by using JavaScript (cascading drop-down, page configuration, custom search, dynamic pages/forms, navigation).

• Create document libraries and lists with metadata for data tagging along with building views to display data organized by metadata so the users can easily find it.

• Monitor space usage, checked out files, list and document libraries records to ensure site optimization and implementation of SharePoint best practices.

• Creation of Custom Web Parts using SharePoint Object Model. Includes data control and document management.

• Identify technical issues and help when possible, or move users on to next level of support, when necessary.

• Moved content and pages among various sites, worked on permission changes. Gathering requirements, UAT, problem analysis and resolution.

• Experienced in Database Management, Document Control and Intranet Development.

• Assist on other projects like site columns, content types, term store, managed metadata properties, search, permission changes/SharePoint security and new requirements.

• Serve as liaison between business and various other technical teams including off shore teams.

• Updated various sections of Global SharePoint Portal including multilingual content, navigation & graphic links by utilizing HTML, lists, libraries, site-pages, web-parts & customized page-layouts.

• Designing and implementing out-of-the-box functionalities in SharePoint. Eg. Online document forum, online reservation system.

• Experience in ITIL and ITSM as the company was connected to ISO.

• Analyzed & evaluated business systems and user needs, conducted User Acceptance Testing (UAT), worked closely as liaison between business area and IT, followed instructions and per-established guidelines, generated Brio queries, posted data on intranet website and worked without much direction.

• Follow standard help desk procedures to provide help desk support to Associates with hardware, software, and configuration issues. Assisted Help Desk with second level support issues.

• Provide polite and friendly customer service while responding to requests for technical assistance in-person, via phone, and electronically; diagnose and resolve technical issues. NuStar Energy - Texas Feb’11-Dec’12

SharePoint Administrator

• Build and configure site collections, sites content types, layouts, lists, libraries, web parts, and templates.

• Gather requirements from stakeholders and communicate options for automating business processes.

• Create and edit custom navigation, scripts, and web zones Design and implement custom technical solutions to resolve business needs.

• Edit master pages, page layouts, and item styles.

• Manage permissions, term store, applications, templates, and settings by creating groups and assigning roles and users.

• Analyze and Implement requirements and map to SharePoint out-of-the-box solutions.

• Enhance user experience by using JavaScript (cascading drop-down, page configuration, custom search, dynamic pages/forms, navigation).

• Create document libraries and lists with metadata for data tagging along with building views to display data organized by metadata so it can be easily found by the users.

• Monitor space usage, checked out files, list and document libraries records to ensure site optimization and implementation of SharePoint best practices.

• Follow standard help desk procedures to provide help desk support to Associates with hardware, software, and configuration issues.

• Follow-up with Associates and document incident status in incident database.

• Provide polite and friendly customer service while responding to requests for technical assistance in-person, via phone, and electronically; diagnose and resolve technical issues.

• Research questions, issues, and technical strategies utilizing various resources.

• Identify and escalate situations requiring urgent attention to appropriate resource. PwC - Texas Feb’08-Jan’10

SharePoint Administrator

• Sharepoint site collection administration including managing of permissions and access, updating of webparts, and new site/list/library configuration. Identify new areas on an ongoing basis where SharePoint can be leveraged.

• Collaboration with third party contractors on system engineering of the Enterprise Information Management (EIM) infrastructure; enhancing the streamlining of program efforts to provide system support for project and program resources throughout the United States.

• Administration of user access and privileges to applications and systems, ensuring that access requests are properly authorized, appropriately documented, and accurately fulfilled.

• Analytical support between technical development groups and business asset teams during various phases of new system implementation and supplemental enhancements.

• Requirements gathering and business process modeling while working closely with development team to execute implementation of prioritized subprojects.

• Troubleshooting user access issues, including determining cause and implementing resolution.

• User support process engineering, reporting, and face-to-face/distance training of resource managers and business teams.

• Creation of training material in addition to scheduling and conducting of initial roll-out training, as well as on-going basic and advanced training sessions, for diverse and globally dispersed user audiences.

• Assistance in the development, review, and updating of technical documentation and knowledge base articles.

• Providing of reports and evidence for audits of systems and processes; and facilitating remediation of audit findings.

• Provide assistance to SQA Lead and participate in development of test cases and execution of UAT. Innowire Technologies May’07-Dec‘07

Systems Engineer

• Various tasks coordination for development of the company’s systems that involved to be a part of planning, designing, implementing and executing.

• Database management of the above phases of the project that included expert documentation of the details, mostly adopting MOSS.

• Identify new areas on an ongoing basis where SharePoint can be leveraged.

• Assisting in conducting routine maintenance of LAN and WAN platforms. Troubleshooting technical issues.

• Excellent communication and strong coordination with the colleagues and clients. Assisted internal and external clients

Education and Credentials

Dual Masters of Science

Information Technology and Health Care Management –Marymount University, Arlington VA. Cumulative GPA = 3.73

Bachelor of Engineering Instrumentation Technology (B.E). College-JSS Academy of Technical Education, VTU - Bangalore, India - Cumulative G.P.A: 3.4

Trained at ‘Six Sigma’ and ‘Lean’ business management strategy. Acquired ‘White Belt’ in Six Sigma. Received ‘Delta Epsilon Sigma’ Honors from Marymount University.

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