Erik J. Pinto

*** ********* ******.

#*B New York, NY 10024

917-***-****

acqjli@r.postjobfree.com

OBJECTIVE

To obtain a position in a company where my skills, and knowledge will be utilized for professional growth and development.

EDUCATION

-Bronx Community College, Bronx, NY

Associate in Applied Sciences Degree, Accounting

-Brandeis High School, New York, NY

Received High School Diploma, June 1997

-School of Cooperative Education, New York, NY

Computer Systems Technology Certificate, June 1997

EXPERIENCE

03/02-present Law Office of Mel Harris & Associates

Help Desk Analyst

Assisted on day to day operations on all Windows NT/2000 servers and clients, Outlook express email.

- Provided support for over 50 user systems (desktops, printers and handhelds)

-Identified known issues and applied appropriate resolutions or escalated to a higher tier group for resolution

-Provided PDA support for Iphone/Android

-Responsible for active directory account administration and maintenance

-Managed employee info via Staff entry

-Day to day troubleshooting applications & hardware

-Setup and provide support to remote users

-Analyze and support all windows issue

-Manage computer operation, backup storage

-Communicated on daily basis with Banks, Marshals & Sheriff offices

-Processed Property Executions weekly

-Printed & processed NYS RNIS on daily basis to all NYS Banks

-Knowledgeable of all Neopost & Pitney Bowles mailing equipment

10/99-5/01 Boy’s Club of New York, New York, N.Y.

Security

Provided for a safe and secure environment for Children

Assisted monitoring the front desk and answered the telephone

11/99-7/00 Fromex Photo Lab, New York, N.Y.

Mailroom & Sales Clerk

Sorted and delivered mail to consumers and banks

Developed and processed film and mixed chemicals

10/96-3/97 Tribecca Performing Arts Theater, New York, N.Y.

Assistant Manager

Delivered and picked up mail from various locations

Operated and monitored sound systems

Provided assistance inserting the stage with props

Prepared packages, letters and parcel. Coordinated shipments by using UPS

Professional software, as well as setting up pick-ups by FedEx. Sorted

Incoming and outgoing mail from various departments within the company.

Retrieved and distributed interoffice mail daily. Set up postage for mailings

Using the Pitney Bowes E590 mailing machine in conjunction with the Pitney Bowes electronic scale.

SKILLS

Computer literate

Bilingual in English & Spanish

References

Furnished upon request

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