Anne Anderson

**** **** ******* ** ** Escalera

Sahuarita, AZ 85629

www.linkedin.com/in/aanderson14

acqjl2@r.postjobfree.com

Home: 520-***-****

Cell: 801-***-****

Senior Consultant/Project Manager in Technology

Offers 15+ years of experience in the computer software industry, leading large teams to complete high-profile development and implementation initiatives on time and within budget. Adept at conducting comprehensive analyses, identifying issues, and proposing effective solutions. Capable of solving complex problems and making sound decisions under pressure. Communicates easily across all levels of an organization internally and externally. Skilled in conducting presentations and negotiations. Diverse background has spanned pre-sales activities as well as product education.

Business Acumen

Project Planning/Management Forecasting/Estimating/Scoping Business/Gap/Risk Analysis Needs Assessment

Profit/Loss Responsibility Revenue Recognition Staffing/Coaching/Training Content Development/Management

Proposal Preparation Client Relations Account Retention Conflict Resolution Change Management Six Sigma

Technical Expertise

Software Development Life Cycle (SDLC) Accelerated SAP (ASAP) Waterfall Rapid Application Development (RAD)

Agile Software as a Service (SaaS) Service-Oriented Architecture (SOA) Internet Hosting/Security Cloud Computing

Mobile Apps (iPhone/Android/Hybrid) Java C++ Visual Basic JDBC/ODBC JavaScript HTML XML SQL ASP JSP

Highlights

Spearheaded the development and delivery of solutions and custom support programs that fulfilled customer business and technical requirements; ensured compliance with deadlines, cost targets, regulatory standards, and quality parameters.

Created the content for SAP’s first eLearning courses (Online Banking, eWallet) and trained 200+ engineers for 75+ strategic partners worldwide.

Delivered the first online banking offering for Bank of America’s contract with the Department of Defense (DoD) for the bank used by military/civil servants overseas (Bank of America, Community Bank) this included platforms for both consumer and Army & Air Force Exchange Service (AAFES).

Retained two major clients for ongoing custom projects for more than ten years.

Developed a hosting offering that propelled hosting revenues from 15% to 45% while reducing customer cost by 50%.

Directed the implementation of eight online banking projects across the US in four months.

Led a team to create and implement a custom payment engine for a major US insurance company.

Provided technology thought leadership and training to enhance team members’ skills and performance.

Experience

CARLA RYAN LAW, Tucson, AZ

Administrative Assistant 2014 to Present

Provides key support, assisting with case binder preparation, content management/distribution, and legal billing.

SAP, Orem, UT

Principal Technology Consultant 2013 to 2014

Planned software development and implementation for consumer-to-business (C2B) projects (eBanking, eWallet), primarily for the financial services industry. Defined, tracked, and updated project schedules, objectives, staffing, technologies, specifications, and budgets. Produced use cases for product documentation. Led technical personnel. Interfaced between technical and business stakeholders as well as with clients, partners, and third parties. Provided support for escalated project issues.

SYBASE, an SAP Company, Orem, UT

Lead Principal Consultant 2001 to 2012

Managed large-scale C2B projects and teams from the requirements gathering phase through completion, focusing on mobile eBanking solutions in the US and Mexico. Planned project stages, assigned duties, monitored progress, and coordinated communication. Assisted the sales team with product demonstrations and request for proposal (RFP) responses. Captured requirements, created statements of work (SOWs), and completed gap analyses for existing/new customers. Managed change orders and client relations. Partnered with accounting and legal to ensure contracts/SOWs complied with company standards and industry regulations.

FINANCIAL FUSION, a Sybase Company, Orem, UT

Implementation Manager 1999 to 2000

Led a group of 10 Java engineers and 12 web developers in creating web-based online banking applications. Supported sales by conducting product demonstrations as well as preparing RFP responses and professional services customization estimates. Assessed customer needs and created use cases. Designed templates for gap analysis and SOWs. Partnered with IT managers to develop, administer, and track IT budgets.

Web Development Manager 1999

Directed a group of 12 web developers and graphic designers at an Internet startup focused on consumer online banking. Defined standards for all front-end development for eBanking applications using HTML and JavaScript. Provided Product and R&D with thought leadership on emerging technologies.

Education

Mathematics/Numerical Analysis

University of Utah

Object Oriented Project Management

IBM

Microsoft Certified Solution Developer

Microsoft

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