PROFESSIONAL SUMMARY

More than ten (**) years’ experience as a Business / Systems Analyst

More than (5) years’ experience as a Scrum Master/Project Manager

Excellent understanding of how business needs and objectives translate to defining technical solutions and implementation and aligning these business needs to IT capabilities

Extensive experience in data analysis, systems analysis, requirements analysis, documentation, testing, design and development involving various projects in a variety of industries including Insurance, Finance, Engineering, Banking, Mortgage

Creative thinker and analytical problem solver with demonstrated ability to perform in various roles as business analyst, systems analyst, developer/designer, tester, project manager, support/maintenance

In-depth knowledge of SDLC, software design, database design and broad software development experience utilizing Agile and waterfall methodologies

Ability to manage and mentor people and provide guidance on technical and non-technical issues, and having a unique blend of business and technical skill sets that provides flexibility to take on multiple roles to support an organization's objectives

Competent in creating Unified Modeling Language (UML) diagrams such as Use Case Diagrams, Activity Diagrams, Class Diagrams, navigational flows, story boards, UI specifications and Sequence Diagrams

Strong Knowledge in manual testing of User Interface (GUI Testing/Field Validating Testing/Functionality Testing) and Web Applications, Client or Server Web based and standalone applications

Experience in conducting GAP analysis, User Acceptance Testing (UAT)

Well versed in project management tool (MS Project) for status reporting, planning and resource allocation

Experience with various types of databases, data warehouses and data sources and a have strong understanding of software engineering, programming languages, tools, networking, relational & dimensional modeling, business intelligence, analytics and "big data" concepts

Energetic, self-motivated team leader with hands on experience in requirements gathering, creating solution architecture, sizing documents, implementation plans and proposal writing

EDUCATION:

Masters of Commerce (Management) from Mumbai University in May 2001

CERTIFICATIONS:

Certified as PRINCE Practitioner in February 2014.

Certified Scrum Master in September 2012.

TRAINING:

Training on Object Oriented Analysis and Design Using UML, conducted by Rational.

Training on Rational Robot – testing tool.

Service Excellence Training by NIS.

Workshop on ISO Basics and methodologies and Internal Audit by ERTL.

SKILL SET

-Business Analysis

-Project Management

-Team Leadership

-Data Analysis

-MS Project

-Rational Rose Enterprise Edition

-Requirements Gathering

-Word / Excel

-POPKIN’S System Architect

-Requirements Analysis

-Visio

-StarUML

-Project Scope Definitions

-PowerPoint

-BugNET, JIRA

-UNIX / LINUX

-JAVA / J2EE

-SOAP-UI, JUNIT / JMETER

-Windows NT/98/2000/XP/7

-XML

-ComindWork

-Oracle

-SQL Server & MS SQL

-SOA Web Services

PROFESSIONAL EXPERIENCE:

Project: Guardian Next November 2008 – Present

Sr. Business Analyst/Lead / Scrum Master Client: Ansell (Iselin, NJ)

Ansell required to develop a ground breaking application called Guardian Next to transform the way sales team was presenting their products to their clients around the world. The system has been deployed throughout the US, EU and Asia-Pac and was developed to support multiple languages, and is presently supporting English, Japanese and Mandarin.

The Guardian Next is a customer centric methodology, which employs a consistent approach to each operational area addressed. We have developed a unique suite of tools that help companies to increase safety whilst improving productivity and business performance across 7 key functional areas of their business, i.e. Safety, Standardization, Controls, Injury Prevention, Productivity, Compliance and Training.

Aimed to track and report on workplace injuries, Injury Manager, was also developed for this client and is in production in New York City today for the largest general construction contractor in New York City. In addition, the development included analytical components, including a report generator, dashboard charts, etc.

This is a Tablet based application using open source tools such as Java, Eclipse, Spring, Hibernate and MySQL, to meet their needs.

Responsibilities:

Functioned as the primary Business Analyst since the inception of this long term client engagement, commencing in Trigyn’s ODC facility and later at the client’s Iselin, New Jersey location.

Functioned as both the primary Business Analyst and Scrum Master for several years.

Involved in different phases of the Systems Development Life Cycle (SDLC), such as requirement gathering and analysis, design, development, and testing.

Lead a team of BA's and assigning new project to them looking at the bandwidths of each individual.

Successfully used Agile/Scrum Method for gathering requirements and facilitated user stories workshop. Documented User Stories and facilitated Story Point discussions to analyse the level of effort on project specifications

Manage the online Master Data Management request tool for new requests ensuring proper decision-making on master data creation, data standardization, duplication checks, data field accuracy and completeness while meeting acceptable turnaround time. Complete large database cleanup projects to insure data integrity.

Managed the team and tasks as well as schedule using Team Foundation Server

Conducted JAD sessions, communicated and maintained strong working relationship with various business groups and owners in preparing the user Story.

Conducted technical training session regarding Agile development methods.

Participated in meetings, technical discussion, reviews and release planning.

Provided technical assistance during project planning and demonstrations.

Formulated, implemented and maintained tools and practices.

Prepared and coordinated project proposals and schedules.

Evaluated information radiators and Scrum issues on daily basis.

Generated periodic peer review reports for project managers

Development of a reporting solution for data profiling, using MS SQL Server

Prepared High Level and Detailed level requirements for Select Solutions

Worked with the cross functional teams in gathering the requirements.

Scheduled meetings to review the Detailed Level Requirement with the cross functional team for approvals.

Prepared documentation associated with various estimates, for the users and stakeholders.

Responsible for managing and coordinating multiple projects completed for Ansell.

Executed projects using Agile-Scrum, SDLC, and Business Analysis practices.

Established a good working relationship with the users by maintaining communications with stakeholders from all regions and through weekly status reports and meetings.

Project: FLEXCUBE September 2006 – May 2008

Business Analyst Client: i-flex Solutions (Mumbai, India)

I-Flex solutions retail banking product called FlexCube was customized to help banks to integrate with their internal systems and effortlessly transfer data. FLEXCUBE is a J2EE based system, which had features to allow customers to have a seamless experience across channels. Dashboards were created to help bank customers to track and analyze their transactions using alerts and reminders across portfolios.

Responsibilities:

Requirements gathering, development and support.

Hardware and Software Capacity Planning.

Provided functional and technical solution content for proposals.

Prepared High level Design Documents.

Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Analyzed the scope of the requirements, and managed requirements to avoid scope creep.

Conducted JAD session with business users to analyze requirements, test cases, and application

lifecycle and to gather and define the key performance indicators.

Performed gap analysis by identifying existing technologies, documenting the enhancements to meet the end state requirements.

Conducted Requirement Walkthroughs with designers and developers.

Developed a UAT plan and Test Case Scenarios to guide a select group of key end-users in testing.

Designed and developed Use Cases and created Use Case Models to depict Actors and Use-Cases in various Business Processes and identification of Basic/Alternative flows and definition of preconditions and post conditions of the system.

Worked with the technical delivery manager to develop timelines for project delivery, and managed projects and resources to successful completion. Managed automating the setup of

Codes & Codes Translation and Report Scheduling.

Reviewing the test cases provided by the QA team, and providing feedback.

Project: Cash Management May 2005 – September 2006

Business Analyst / Technical Lead Client: HSBC (Mumbai, India)

The Cash Management project which includes modules like Core Banking, Remittances, Collection and Sweeps. Sweeps module provides automated movement of funds between customer accounts based on pre-defined rules/instructions and specified criteria.

Focus of the application is to allow flexibility in funds management by manipulating balances in accounts asper the customer requirements. Sweeping is used when one account (known as source/control account) needs to be debited/credited by transferring funds from/to another account (known as the offset/contra account), in order to achieve a defined balance.

Senior Business Analyst in Hedge fund orientation, commercial lending for Loan origination and involved in analysis, design, development, and implementation.

Responsibilities:

Lead business initiatives including brainstorming on new functionality for current systems.

Worked on Advance Loan System and well versed with all phases of Software Development Life Cycle (SDLC)

Documented compliance guideline showing the data flow process for the selection and process of various Loans.

Documented process flow of Mortgage Default, Foreclosure and Servicing Guidelines with performing and non-performing loans.

Gathered and documented the requirements that were critical to the business mission and used those requirements to design application software using a Use Case in Requisite Pro

Conducted JAD sessions to allow different stakeholders to communicate their perspectives with each other, resolve any issues and come to an agreement quickly.

Created use case scenarios and documents work flow and business process.

Documented business workflows textually as well as in UML diagrams (State diagrams) according to RUP, for the stakeholder review

Analyzed and documented Business requirements and detail design of the software for full understanding of the business.

Completed business analysis, system analysis, prototype, design and testing for Treasury Accounting including areas of Cash Management, Investment Accounting, Debt Management, and System Security and Workflow.

Conducted FRS and URS reviews and walkthroughs with the designers, developers and stakeholders

Prepared the UML Use Cases using Rational Rose

Used Requisite Pro to document requirements, associated change requests with requirements and connected requirements with Use cases.

Implemented the screen prototypes as UI mockups for application functionalities, which serves as go-to shop for Business Client, Development and Quality Control teams, using iRise.

Supported IT unit creating functional specification documents for the design, development and implementation of strategic projects.

Supported the assigned project manager with creating detailed project plans assisting in developing, scheduling and tracking project timelines.

Supported project governance and provided regular project communications to the project manager and business areas.

Performed feasibility, adaptability study and risk analysis to identify the business critical areas from USER perspective.

Involved in IT SOX Audit project-work encompassing direct reports.

Prepared test cases, test plans, test strategies, traceability matrix on MS Excel for QA team.

Gathered & documented user requirements.

Design and Development of the Interfaces and customization of Sweeps.

Evaluated potential solutions and made recommendations to resolve business problems.

Interacted with users to understand enhancement requirements.

Handled production support requirements.

Created test plans/cases and assisted with User Acceptance Testing.

Documented user procedures and manuals.

Project: Shotgun March 2004 – April 2005

Systems Analyst Client: Atos Origin (Mumbai, India)

Shotgun, an n-tier application with all the features to maintain assets from procurement, maintenance, inventory, workflow, scheduling, resource management etc. The system comprises of J2EE Struts framework with JBoss/Tomcat as app/web server. It contains a Web Services layer for interaction with disparate systems. Oracle 9i is used for persistence with EJB in the middle tier.

The business component expose 3 level of function:

Level 1: is used for processing an XML request.

Level 2: is a java API, provides an access point as a java class method.

Level 3: functions provide an interface to execute business functions using parameters that are java data objects, such as entity data object.

Responsibilities:

Added new enhancements / made configuration changes to the existing product: developing web services, business component.

Converted design documents into code, prepared UCR, provided technical support to functional and technical problems.

Interacted with users to understand the enhancement requirements.

Assisted with User Acceptance testing.

Documented user procedures and manuals.

Tools: J2EE Struts framework with JBoss/Tomcat as app/web server, Oracle 9i. JAVA, EJB, Apache AXIS

House of Code (Mumbai, India) September 2000 – February 2004

Systems Analyst

Requirements gathering.

Design and Development of the software.

Managed Onsite support.

Interacted with users to understand the enhancement requirements.

Produced test plans/cases and assisted with User Acceptance testing.

Documented user procedures and manuals.

Tools: EJB 1.1, Swing, JOnAS Application Server, SQL Server 2000. Rational Rose Enterprise Edition

Additional Projects:

VirtuoScan - New York Technologies

eJEMS - Perfection Jewelry Ltd., U.K.

SourceXpert, Active Market Data Replication and Consolidation – Exterprise Inc.

Active Business Notification Server – Exterprise Inc.

Report Management System – Exterprise Inc

WEB Showroom – Exterprise Inc.

TechTrade – Pilot Project for Exterprise Inc.

Princeton Software (Mumbai) April 1997 – September 2000

Sr. Programmer Analyst

Worked on multiple Java based MVC applications using Applet, Java beans and Java AWT technologies and deployed SUN applications server.

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