Noel A Menendez

*/**/****

**** ******* **** ***, *******, TX 77059

832-***-****

acqjkk@r.postjobfree.com

Greetings, To whom it may concern:

Greetings, I am writing you regarding any all positions that may be available. I have a lot of experience in the customer service industry, in the call center environment, as well in inside and outside sales and admin/clerical. I have the skill set and ability to work under pressure and deal with customers who are irate and dealing with potential clients either for recruiting or dealing with sales vendors and many other office duties. I also have strong communication skills, as well as strong computer skills in Microsoft Office. I also have the ability to speak Spanish fluently as well. I can also pick up things very quickly.

I am hoping that this resume and letter reach you in a good time with the opportunity for an interview. Attached with my resume you will find references of professional and personal status. I look forward to hearing back from you and speaking with you soon regarding future employment. Thank you for your time and consideration in advance.

Sincerely,

Noel A Menendez

OBJECTIVES

• Position suitable for ambitious, career-focused individual applying business knowledge, computer skills, customer service attitude, admin and prior experience.

Also served in the military and was honorably discharged.

EDUCATION

Clear Lake High School

May 2000

High school diploma

EDUCATION

San Jacinto College

April 2007

Major: Business Management

San Jacinto College

Currently Attending San Jacinto College for Mechanical Drafting Design

MILITARY

United States Coast Guard

Rank: E6 Date: 2001-2005

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE Core International

Nov 2014 – January 2015

• Answered in-bound and made out-bound customer calls regarding potential sales orders. Input sales orders, responded back to customers emails, provided quotes, dealt with third party shipping companies for orders that needed to be picked up or shipped out and also did confirmation emails for when parts and orders were ready .

Customer service Representative Radio Shack

March 2014 – June 2014

• Greeted customers as they entered store and assisted them with their purchase needs. Helped with opening and closing of store as well as inventory.

Customer service Representative kastle systems

December 2011 – February 2012

• Answered in-bound and out-bound customer calls. Provided offsite security management. Observed camera surveillance of commercial buildings across the United States, including law offices, healthcare facilities, impound lots, and warehouses. Authorized key card access, and resolved issues.

Customer service Representative just Energy

August 2010 – October 2011

• Answered in-bound and made out-bound calls for customers calling in regarding their electric account. Took credit card payments, scheduled move-ins, move-outs, holds, transfers, enrollments of new customers and provided information to inquiries about products and services. Handled and resolved complaints.

Customer service Representative

Office Admin United Apartment Group

February 2010 – August 2010

• Supplied excellent customer service and support at corporate office while completing work order tickets. Spoke with different vendors and also did inventory of supplies in supply room. Spoke to many different residents at different apartment complexes for payments, emergencies, and move-ins.

SKILLS

Technically inclined. Prefer active, challenging jobs. Strong computer, office and administrative skills. Knowledgeable of security systems, construction, building operations, customer service in call center environment, and inside sales.

Apple or PC Computers

Database Software (Oracle, Access, ect )

Internet Browser ( Internet Explorer, Firefox, Google Chrome )

Microsoft Office ( Word, Excel, Access, PowerPoint)

Knowledge of ERCOT and ISTA

Typing Speed ( 45 Words Per Minute )

Spanish ( Read, Write, and Speak )

Able to read blue prints

Auto cad (beginner)

Data Entry

Shipping and Receiving

Inventory

Sales

REFFERENCES

1.Travis Brooks – Supervisor at Just Energy: 832-***-****

2.John Small – Supervisor at Core International: 713- 514- 3021

3.Aaron Tobias- Coworker at Just energy: 956-***-****

4.Theo T- Supervisor at Gulf Marine: 936-***-****

5.Renee Ortegon- Personal reference ( friend) : 832-***-****

6.Natalia Merson ) Personal reference ( sister ): 281-***-****

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