Martin Monahan, MBA, SPHR

570-***-**** acqjkb@r.postjobfree.com

Professional Summary

Forward thinking, business-oriented Human Resources Leader with 20+ years of experience developing, executing and leading Human Resources strategies & initiatives toward the company vision. Demonstrated track record of developing collaborative, business focused partnerships at all levels of the organization. Excellent communicator with the innate ability to establish credibility throughout an organization with management and employees.

MBA & SPHR with broad HR knowledge and experience:

Change Management

Leadership Development & Coaching

Employee Engagement

Performance Management

Organizational Development

Strategic Planning & Execution

Compensation & Benefits Administration

Employee Engagement

Team Building

Payroll Management

Recruitment & Retention Strategies

Talent Management & Succession Planning

Mergers & Acquisitions

Professional Experience

Wingspan Portfolio Advisors, Dallas, Texas 7/12 – 6/15

Vice President (Director), Human Resources

Lead the development and execution of the HR strategy. Demonstrated sound business judgment, innovation in approaches to challenges and the ability to translate a strategic plan into outstanding operating results. Member of Senior Leadership Team who is collaborative and business focused while developing business partnerships. Lead an HR Team of up to sixteen in five locations. Developing and implementing innovations in performance management, benefits development and administration, developed payroll policies and practices, employee engagement and other HR disciplines to drive business results in a rapidly changing climate.

Lead the vetting and selection a new HRIS system. Currently responsible for the implementation of the selected system

Developed and implemented performance management process.

Developed and executed onboarding/recruiting process reducing hiring time by 50%

Developed and implemented policy manual/employee handbook

Developed and implemented a Leadership Develop Training program for newly promoted Managers and Directors

T-Mobile USA 1/06 – 7/12

Senior Manager, Human Resources, Frisco, Texas (6/10 – 7/12)

Allentown, Pennsylvania (1/06 - 5/10)

Direct the strategic planning and tactical implementation of all human resource issues at the 1,250-employee Call Centers for this high profile, privately held organization reporting 38,000 employees. Member of Senior Leadership Team reporting to corporate HR Senior Director. Constantly developing and implementing innovations in performance management, resource planning, employee engagement and other HR disciplines to drive business results in metrics drive business climate.

Reduced center turnover by 8% year-over-year, resulting in annual cost savings of more than $250K annually

Increased positive employee satisfaction survey results from 85% of employees trusting Human Resources to a 98% trustworthiness rating

Increased morale and reduced integrity line reports by 30% year over year

Improved performance management in the 60-person supervisor team through creating and delivering an innovative frontline coaching process

Successfully led defense of EEOC complaints while managing other compliance issues

Consistently exceeded NET Staffing commitments (hiring over 300 frontline employees annually) year-over-year resulting in cost savings over $150K annually

Developed and implemented a performance improvement process decreasing employee dissatisfaction and improving overall site metric performance by 5% overall

Directed HR support for corporate Supply Chain Business Unit during a six-month rotation assignment

Parente Randolph, LLC, Philadelphia, Pennsylvania 10/04 - 01/06

Manager, Human Resources

Directed all Human Resources Generalist support for the Firm. Interface at the Principal/CEO level while establishing a professional HR presence to support the Firm’s growth and expansion.

Created and launched in-house programs and strategies such as the company’s first Paid Time Off (PTO) program

Developed and implemented new policies & procedures for programs such as: Family Medical Leave Act (FMLA), Short Term Disability (STD), Long Term Disability (LTD), and benefits limitations

Defined the performance appraisal process, and implemented efficient recruitment and retention strategies while maintaining competitiveness within the marketplace

Alliance Capital Management Corp., Scranton, Pennsylvania 08/00 - 08/04

Manager, Human Resources

Directed employee relations, staffing, compensation, and benefit administration programs for the 200 employee Scranton office.

Created and implemented effective staffing programs to recruit and retain top talent

Insured internal equity while maintaining external competiveness with our compensation and benefits programs

Led the development of a culture based on coaching and developing employees at all levels

Nabisco, Inc., Wilkes-Barre, Pennsylvania 01/99 - 08/00

Manager, Staffing & Employee Relations

Prudential Investments, Scranton, Pennsylvania 07/93 - 01/99

Senior Human Resource Generalist

Education

Master of Business Administration, Marywood University, Scranton, Pennsylvania

Bachelor of Science Health & Human Services Administration, University of Scranton, Scranton, Pennsylvania

Professional Organization

Society of Human Resource Managers (SHRM) – Member

DallasHR (SHRM) - Member

Community Service

T-Mobile Huddle-Up Program - Community Volunteer

Frisco Boys & Girls Club - Company Representative

Make-A-Wish Foundation of Northeastern Pennsylvania - Board Member

North East Regional Cancer Society - Board Member

Scranton Chamber of Commerce - Company Representative

Wilkes-Barre Chamber of Commerce - Company Representative

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