** ********* **** ***** ** *****

828-***-**** acqjjn@r.postjobfree.com

ANGELA MARTIN

OBJECTIVE

To obtain employment as an office administrator using excellent customer service skills, management expertise, and professionalism that will support and grow the company.

EMPLOYMENT

The Vitamin Shoppe May 2014-April 2015

Assistant Manager

Opened and closed store: counted safe and registers, daily reconciliation of sales, prepared bank deposits

Prepared weekly schedule for staff of 7 employees

Developed agenda for weekly staff meeting

Prepared and tracked store sales goals

Provided assistance, expertise, and service to customers

Oversaw stock and incoming orders, reconciling orders with deliveries

Complied with corporate guidelines for merchandising, sales, and employee relations

Coordinated health fairs; setting up and managing store booth,

Organized in store events including scheduling and advertising of health specialists, demonstrations, etc.

Coordinated advertising through community outreach at gyms, exercise studios, etc.

Participated in weekly phone conference with district manager

Mori Luggage & Gifts October 2013-April 2014 Sales Sales Associate and Key Holder

Provided assistance, expertise, and service to customers

Opened and closed store: counted safe and registers, daily reconciliation of sales, prepared bank deposits

Oversaw stock and incoming orders, reconciling orders with deliveries

Merchandising including creating specialty displays

Transferred merchandise to other stores

Provided merchandise demonstrations

Dillard‘s Department Store August 2011 – October 2013 Shiseido Cosmetics Counter Manager

Maintained cash drawer and reconciled sales

Assisted customers with merchandise selection including matching customers skin type with appropriate products

Maintained daily counter sales

Organized events; coordinated with corporate for mall events; developed and implemented counter specific events including scheduling, advertising, and managing event.

Oversaw stock and incoming orders, reconciling orders with deliveries

Maintaining counter appearance and appropriate staffing

Providing product demonstrations

Men’s Collections Specialist

Increased Calvin Klein sales by 31%, generating first ever visit by Calvin Klein representative

Worked with Calvin Klein rep to create and maintain corporate standards

Provided personal shopping services for customers

Coordinated special orders for customers

Maintained store appearance

Performed sizing and measuring for suit alterations, 1 of 3 trained employees

Super Duper Publications August 2006- August 2008

Receptionist

Answered busy switchboard

Processed employment applications

Assisted visitors and contractors including maintaining visitor sign-in/sign-out log

Developed spreadsheets for company operations and administration including company vehicle log

Created domestic and international shipping labels

Assisted with customer billing

Coordinated scheduling of meeting and conference rooms

Faxed quotes to customers

Independence Air April 1990- August 2006

Flight Attendant

Greeted and assisted passengers

Provided snack and beverage service

Enforced safety and FAA Regulations

Provided superior customer service

EDUCATION

Greenville Technical College September 2009- February 2012

Radiology Technology

SKILLS

Proficient in Microsoft Word and Internet, experience with Excel

Extensive experience operating switchboards and answering phones, making schedules, faxing, maintaining schedules

Excellent customer service and communication skills

Organized, trustworthy, and personable

Contact this candidate