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Great customer service, professional, excellent phone etiquette

Location:
Plainfield, IL
Salary:
14.00 hr
Posted:
July 01, 2015

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Resume:

Shari Williams

***** ******** ******

Plainfield, IL 60585

Home 815-***-****

Cell 630-***-****

acqjj8@r.postjobfree.com

Education:

*/** ******** ********* ******** Technician

*/**-*/** ***erior Design, Joliet Junior College, Joliet, IL

6/83-3/85 Nursing, Edison Community College, Ft. Myers. FL

Experience:

10/11-4/15 Health Guide/Certified Pharmacy Technician,

Walgreens Pharmacy, Romeoville, IL

Registered clinic patients, patient appointments, customer service, clinic stocking, prescription deliveries, attended health fairs, scheduled many flu clinics with my clients for multiple stores, organized seminars for pharmacists and doctors, marketing, sales, blood pressures, cholesterol testing, on-line orders for customers using IPAD, pulled drugs to be filled, filed prescriptions, assisted Nurse practitioner, assisted pharmacy manager, assisted store manager, called for lab pick-up, follow-up calls for clinic and pharmacy.

3/11-10/11 Clinic Receptionist, University St. Francis Health & Wellness Center, Joliet, IL

Scheduled patient appointments, registered patients, answered 3 phones (3 lines), confirmed appointments, payment detail reports, collected patient payments, maintained and formatted clinic schedule, sent out medical records.

8/10-1/11 Medical Concierge, Take Care Health (Tapfin Agency), Romeoville, IL

Received patients, entered insurance information, customer service,

assisted Nurse Practitioner, cleaned exam rooms, entered lab tests,

marketing, attended Health Fairs. patient follow-up calls, called Lab for pick-up and results.

7/08-5/09 Customer Service, Bed Bath & Beyond, Naperville, IL

Answered phones, customer service, sales, refunds,

inventory restocking.

7/03-7/05 Treasurer, Downers Grove SDA Church, Downers Grove, IL

Accounts payable, year-end tax receipts, bank reconciliations,

bank deposits, board member, board reports, payroll, close months.

3/99-6/03 Member Service Rep, Salt Creek Credit Union, Westchester, IL

Customer service, marketing, enrolled customers, orientation new employees to hospital, answered phones, collections, filing, typed loan agreements, teller.

10/93-5/98 Biller/Customer Service, Hinsdale Hospital, Hinsdale, IL

Conficare Biller, MDA Biller, contract biller back-up, refund clerk,

Patient Account Rep back-up, insurance follow-up, patient financial counselor

back-up, Precert and Verification.

RFEFERENCES:

Bryan Biederman Mousa Dahdal, PharmD

Store Manager, CL Pharmacy Manager

Walgreens Pharmacy Walgreens Pharmacy

815-***-**** store 815-***-**** store

708-***-**** cell 773-***-**** cell

acqjj8@r.postjobfree.com acqjj8@r.postjobfree.com

Tammy Laas April Krakar

Family Nurse Practitioner Family Nurse Practitioner

Formerly Walgreens Healthcare Walgreens Healthcare

708-***-**** 708-***-****

acqjj8@r.postjobfree.com acqjj8@r.postjobfree.com

Jack Beaudoin, APN Amy Trower, Rph

Market Manager Walgreens Pharmacy

Walgreens Healthcare 708-***-****

630-***-**** acqjj8@r.postjobfree.com

acqjj8@r.postjobfree.com



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