JAMES R. RYAN

*** **** ***** **** acqjj2@r.postjobfree.com

Huntington, NY 11743 (516) 551 - 6135

STRATEGY EXECUTIVE

Results Driven Business Strategist with proven experience in managing and creating high performing teams. Major strengths are in strategic planning, operations, application development, system implementations and healthcare/human services. Persistent problem solver demonstrated by a number of business “turnarounds” which resulted in increased revenue and bottom line results. Strong conceptual skills, coupled with relationship building, have produced a consistent record of success in the following:

Strategic Planning - Business Development - Cost Controls/P&L – Operations/Project Management

Business Alignment/Relationship Management - System Application Development/Implementations

PROFESSIONAL EXPERIENCE

IT / Financial / Systems Consultant 1991-Present

Providing executive management services and information technology consulting for Clinics, hospitals, nursing homes, home care agencies, and pharmacies.

Visiting Nurse Service of New York – Directed the financial implementation for replacement of homegrown mainframe applications to an industry standard billing, A/R and clinical applications.

Young Adult Institute – Spearheaded a significant number of initiatives, IDX/GE implementation, migration to Notes email for over 2000 users, Kronos Time & Attendance application, server consolidation using VMware, managed contract terms and SLA’s for third party vendors, designed/implemented HIPAA privacy/security standards, instrumental in resolving denial billing in excess of $250 million, developed plans and systems to handle changes more efficiently, eliminating overtime and allowing for growth without additional staff, managed business continuity and disaster recovery planning, development and implementation efforts to ensure seamless business operations and data integrity, produced strategic implementation plans for infrastructure upgrades including major system hosting, desktops and telecommunications.

Catholic Medical Center – Collaborated on RFP for Home Care Division, negotiated on contract for selected vendor, and directed implementation for selected application

Jacobi Hospital Home Care Division – Initial assessment of staff providing new organizational structure

Catholic Health Care Services - Designed, developed and implemented therapy department charting application with integration to HCS, performed financial analysis for Medicaid A/R, NYS Medicaid Eligibility submittal application

6N Systems – One of the founders of a software provider for LTC, initial designer for 6N EMR and 6N Essentials

Hebrew Home of Riverdale – Devised migration for patient registration and accounting to 6N Systems

Parker Jewish Geriatric Center – Developed and implemented integration from pharmacy application to patient accounting and registration

Long Island Veterans Home – Provided pharmacy billing module for Medicaid eligible patients

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PROFESSIONAL EXPERIENCE (continued)

Village Center for Care – Guided implementation of 6N EMR and 6N Essentials, migration to PeopleSoft accounting system, created Lab interfaces, performed financial analysis for AR, payroll, budgeting, G/L and Medicare/Medicaid statistics

Ozanam Hall - Constructed and implemented therapy department charting application with integration to patient registration and accounting

Gurwin Jewish Geriatric Center – Designed integration between EMR application and patient registration systems, implemented therapy department charting application with integration to patient registration and accounting

Jewish Home and Hospital - Integration from Pharmacy to patient accounting application, managed migration of Home Care database

Isabella Geriatric Center – Created Medicaid electronic void adjustment billing

St. Johnland - Produced therapy department charting application, with integration to patient registration and accounting

Daughters of Jacob – Coordinated decentralized EMR implementation

Operations Manager American Healthcare Enterprises Inc.. NY 1990-1991

A software and consulting company with customers nationwide dealing primarily with nursing

homes, home healthcare agencies, and durable medical equipment companies.

Managed a technical staff of programmers, consultants, and support representatives in providing a wide range of software related services associated with payroll, A/P, G/L, A/R, cost analysis, budgeting, purchasing, inventory, fixed assets, preventive maintenance, scheduling, patient care, and statistics.

In addition to personally handling analysis problems on a daily basis, I scheduled staff activities for both in-house and customer needs. As a result, the company increased its customer base by 50, covering 7 new states, and increased customer base sites from 200 to 300 plus without having to add additional staff.

Significant accomplishments: Created a multi-location system for customer problems, calls, and inquiries resulting in a 20% increase in productivity; established a process for designing documents which increased programmer productivity by 15%; administrated new releases of software products to existing customers improving our position in the market and making sales easier; redesigned W-2 payroll processing to conform to new Federal regulations; designed a new computer room; played a significant role in the creation, development and growth of this new company.

Project Manager- Advanced Inst. Management Software Co.. NY 1983-1990

A software consulting company for psychiatric hospitals, nursing homes, home health care

agencies, durable medical equipment divisions, prisons, unions, and claims processing.

Known as Advanced Concepts and Programs for Institutions, Ltd. prior to 1986.

Managed a staff of four programmers and four customer support personnel in the design/servicing of software systems relating to payroll, A/P, G/L, A/R, Human Resources, analysis, budgeting, dietary, Medicaid and Medicare requirements, purchasing, inventory, fixed assets, preventive maintenance, scheduling, claims processing, pharmacy, patient care, and statistics.

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PROFESSIONAL EXPERIENCE (continued)

The profitable and efficient operation that resulted increased the customer base from 135 sites to over 200, expanding into seven new states.

Significant highlights: Wrote a new employee benefit package to calculate employer taxes and liabilities; directed documentation preparation with on-line read capability saving approximately $25,000 per release of software; instituted programming logging procedures which increased programming performance by 20%.

Developed and implemented several revenue improving strategies such as conceiving a plan to bill staff time per hour in addition to the contract price, and developed a plan to have customers request changes and have them billed as programming costs (per hour) increasing revenues $250,000 plus a year.

Provided customer software package support including training, modifications, and problem solving.

Played a significant role in organizing the company's internal processing systems to accommodate expected sales growth.

Chief Financial Officer, Riverdale Nursing Home. NY 1981-1983

A 160-bed nursing home averaging $10 Million in revenues with 200+ employees.

Managed full financial control of this company handling all Medicaid and Medicare processing, payroll functions, accounts payable, general ledger, billing, and accounts receivable. Also responsible for tax reporting and budgeting.

Reorganized the accounting department converting from a manual to a computerized operation for billing, accounts receivable, payroll, accounts payable and general ledger.

Performed a cost of purchase analysis which resulted in a 10% reduction in the cost of subsequent purchases.

Negotiated on union contracts and policies.

EDUCATION

BS, Accounting, New York Institute of Technology

I would like to schedule time to discuss this opportunity with you at your earliest convenience. You can either email me at acqjj2@r.postjobfree.com or call me at 516-***-****.

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