Elysha E. Iwueke
**** ****** ****** **, ******* TX 77083
281-***-**** acqjig@r.postjobfree.com
EXECUTIVE SUMMARY: Energetic, outgoing professional with over six years of a proven track record of great customer service and leadership skills to meet and exceed organizational goals. Able to translate organizational goals into actionable and measurable outcomes and prepared to lead service delivery excellence in private, public or non-profit organizations.
CORE COMPETENCIES
* Strategic Planning * Personnel Management* Employee Relations* Patient Intake/Assessment* Billing Specialist*
EMPLOYMENT HISTORY:
01/2015 to Present Insurance Surveyor
Millennium Information Services Texas
Inspect exterior/interior condition of homes for various insurance carriers
Measure exterior perimeter of homes, and submit diagrams of measurements
Complete Data entry for insurance surveys
08/2012 to Present Mobile Notary Public
Unique Signatures Houston, Texas
Complete in home notarizations for refinances, reverse mortgages, and purchases
2008-2010 Field Inspector
Safeguard Properties Houston, Texas
Perform and complete Insurance Loss inspections
Perform and complete Residential inspections
03/2007 to Present Supervisor/Office Manager
De’ross Health Care, Inc Houston, Texas
Complete patient intake process and field assessments to maintain patient satisfaction, and follow up of patient care
Coordinate referrals with various vendors to meet day to day patient needs
Advocate for patients’ rights and act as a link between patient coordination of outside resources
Provide support and preparation for Regulatory Service and CHAP surveys and audits
Maintain data entry for SOC, D/C, Resumptions’, 485’s, Physician Orders
Conduct employee orientation and training and recordkeeping
Maintain employee files both electronic and the HR filing system
Provide technical and administrative/clerical support for software
Complete Oasis transmission of state documents
Manage Medicare/Medicaid billing and reconciliation with various payor sources to include Palmetto GBA, United Healthcare (UHC), Molina, Bravo, and Humana
Insurance eligibility and verification
Manage scheduling for all skilled staff including skilled nursing and PT/OT/HHA
Perform periodic electronic chart audits on active/discharge patients to ensure frequency/orders/documents are in compliance with Medicare and CHAP guidelines
Maintain agency logs including infection control, monthly in-services, discharge log, complaint log, and safety hazards
Kinnser, Axxess, and Cradle Software knowledge
Elysha E. Iwueke (Page 2)
2006-2008 Substitute Teacher
Alief ISD/Wharton ISD Houston, Texas
Provide student support for various subject matter
Assist students with homework/questions
Review assignments and distribute accordingly
Assist teachers with grading various assignments
Cafeteria monitoring
07/2005 - 10/2011 Realtor
Landsafe Valuations Houston, Tx
Provided Broker Price Opinions for Mortgage Field Inspection Company
Residential Inspections
Interior Inspections
05/2003-04/2006 Office Assistant
Jones Appraisal Service Houston, Tx
Assisted with Broker Price Opinions for Mortgage Field Inspection Company
Residential Inspections
Interior Inspections
Appraisal Data entry
EDUCATION
Bachelor of Arts, Social Work 08/2007-12/2011
Texas Southern University, Houston, Texas
Social Work Intern with Children Protective Services, CPS
Associates of Sciences 08/2002-07/2005
Houston Community College, Houston, Texas