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Manager Customer Service

Location:
Kennesaw, GA
Posted:
July 01, 2015

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Resume:

Danielle M. Huggins

770-***-****

acqjdd@r.postjobfree.com

PROFESSIONAL EXPERIENCE

Acclaim Lighting Thomson, GA

Marketing Manager December 2013-Present

Conducting daily inventory reporting and analysis to improve ecommerce efficiency and increase sales by 30% YTD

Collecting and preparing product information for internal and external distribution to enhance brand awareness

Maintaining company social media and web presence (Facebook, LinkedIn, Google+, Pinterest)

Maintaining and evaluating company ecommerce relationships and contractual agreements with retailers, such as: Home Depot, Lowes, Build.com & Wayfair.com

Strategizing, designing, broadcasting, and tracking targeted email campaigns utilizing MailChimp & Google Analytics

Conceptualizing and designing all creative print and media collateral within Adobe CC programs Biotran, Inc. Oxford, GA

Marketing Consultant July 2013-December 2013

Creating, managing, coordinating and executing all marketing strategies to insure a consistent brand image

Conducting and analyzing marketing research to determine market competitiveness and market share, to help build current and new brand (Medtran, Inc.)

Achieving targeted sales results and ensuring timely execution of marketing tactics and programs to increase market share

Leading and managing Direct Marketing, Public Relations, Advertising, Online Marketing, Event Marketing, and Internal Creative Services

Floyd & Floyd, Inc. Covington, GA

Coordinating Assistant December 2012-March 2013

Manipulating data through Microsoft Excel, and balancing cash to meet biweekly payout deadlines

Filing and organizing sensitive documents related to Franchisee development

Answering correspondence from Franchise and Corporation owners and employees Advantage Dealer Services, Inc. Suwannee, GA

Account Coordinator April 2012-December 2012

Producing Sales Match Reports through data manipulation utilizing the programs Fetch, AccuZip and Microsoft Access and Excel

Project management, including coordination schedules, budget tracking, and assisting with planning creative collateral for direct mail and digital messaging

Marbury Creative Group Duluth, GA

Account Coordinator Intern December 2011-April 2012

Writing and maintaining of client estimates, schedules, and status reports

Assisting in writing and editing copy for client pieces such as brochures, posters, websites, and marketing collateral

Assisting in conducting strategic intake sessions and interviews with clients to fully understand clients’ marketing strategy – their brand, industry, competition, and target audiences before creating a marketing plan

Project management, including coordinating schedules between agency and client, budget tracking, and assisting with planning

Coordinating across multiple departments to ensure on-time delivery of projects.

Assisting in planning and development of client advertising campaigns, estimates and projects

Editing of business development proposals that demonstrate agency credentials, experience and processes specific to client, as well as collaborating on suggested marketing tactics

Assisting with scheduling, planning and directing of photo shoots

Creating and strategizing of web site maps and wire frames

Updating and assisting in maintenance of client websites in WordPress and DotNetNuke Pierce Dermatology Augusta, GA

Receptionist May 2010-December 2011

Provided excellent customer service to promote patient retention

Managed financial accounting and reporting

Prepared and organized patient files to aid in continuity of effective care EDUCATION

Augusta State University, James M. Hull College of Business Augusta, GA Bachelor of Business Administration in Marketing December 2011



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