GLADYS E. JUAREZ

**** ****** ****** ***** *****, CA 91913 / 619-***-**** / acqj9u@r.postjobfree.com

Seeking a challenging position as an Administrative professional with years of experience, which would allow me to utilize my training and bilingual skills to add value to a company

SKILLS

LMS and CMS programs, Microsoft Office, Lotus Notes, IBM Word Processing, Memory Typewriter, bilingual in Spanish, Postage Machine, AED & CPR Certified, A/P, A/R

EXPERIENCE

FEDERAL DEFENDERS OF SAN DIEGO, INC. 12/1990 – 09/2013

Clerical Assistant / Case Management Coordinator

•Maintaining a client’s database

•Ordering and keeping track of files from an offsite facility

•Delivering and picking up documents from the federal court house

•Operating a postage machine for outgoing mail

•Opening and distributing correspondence

•Delivering daily outgoing mail timely to a post office station

•Maintaining the copy room stocked with supplies

•Maintaining a conference room schedule

•Opening, closing, scanning and copying cases

•Generating reports and a daily court calendar for in-house attorneys

•Generating and emailing monthly, quarterly, yearly reports to Washington

•Training other employees

•Assisting clients and court employees find out information regarding their cases

•Answering phones

•Greeting clients and vendors

•Maintaining the library up to date

•Filing and organizing the file room

•Maintaining client’s issues with sensitivity and confidentiality

EDUCATION

HEALD’S KELSEY – JENNEY BUSINESS COLLEGE 1985

Advanced Secretarial – Legal

SOUTHWEST HIGH SCHOOL 1982

High School Diploma