Susan Ciprian

**** **** ****** #*** **** Alto, CA 94306 650-***-**** acqj8z@r.postjobfree.com

OBJECTIVE: Office Manager/Receptionist

SUMMARY OF QUALIFICATIONS:

Detail-oriented with strong organizational and managerial abilities

Adept at building strong relationships with diverse range of customers, co-workers, and management

Quick learner, adapt easily to new protocols and changing environments

Skilled at handling multiple projects and tasks simultaneously

Able to anticipate issues of importance and proactively address them through strong communication skills

Proficient in MS Word, Excel, Outlook and PowerPoint. Fluent in Spanish, oral and written

SKILLS AND EXPERIENCES:

Office Management

Provided administrative support to manager, assistant business manager, and administrative coordinator

Managed confidential correspondence, appointments and meetings for group

Created travel itineraries including airfare, hotel accommodations, and travel reimbursement

Filing, data management, drafting and editing of office memos

Purchased office equipment and supplies. Maintained and updated all vendor accounts and files

Processed account payables and account receivables

Updated and collected signed yearly compliance forms

Managed and updated all health and Human Resource forms

Receptionist

Answered incoming calls and greeted visitors in professional, friendly manner

Performed general secretarial duties, including scheduling of meetings, appointments, faxing, mailings

Maintained and updated company phone database. Programed phones/updated extensions

Received and assisted guests and escorted them to correct destinations, offices, and rooms

VOLUNTEER & WORK RELATED EXPERIENCE:

Community Advisory Committee, Palo Alto, CA 2009-Present

Organize parent educational Special Education events

Recruit guest speakers; organize marketing material and promotion for event

Translate event materials to Spanish, and do real-time translation at events

School Liaison Representative for Community Advisory Committee

Parent Network for Students of Color, Palo Alto, CA 2007-Present

Research and report statistics on academic achievement gap to school district board members

Organize parent education events, translate written documents, and collect marketing materials

Perform real-time translation at parent education events

Familiarize families on effective ways to navigate district procedures to get resources for their children

Nelson Roberts Investment Advisors, LLC, East Palo Alto, CA 2012-2015

Office Manager, Receptionist

McCown De Leeuw & Co., Inc., Fremont, CA 2000-2001

Receptionist

The Goodkind Group, Inc., New York, NY 1999-2000

Receptionist

RKB Consulting Group, New York, NY 1997-1999

Receptionist

Coder-Telemarketing/Office Manager

EDUCATION:

Bronx Community College, Bronx, New York

Liberal Arts Associate Degree

CERTIFICATES AND PROFESSIONAL TRAINING:

STRIVE Job Readiness & Attitudinal Workshop (Certificate), New York, NY

Learning as Leadership Foundation Workshop, San Rafael, CA

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