Joan Fletcher

***-** * ** ****** Ozone Park NY **417 Cell: 201-***-**** E-Mail: acqj8g@r.postjobfree.com

Objective:

Energetic Medical Assistant seeking a position where I can utilize my compassionate and professional skills to make a positive contribution to the healthcare industry; a quick learner with the ability to multitask that can work as a team member.

Education:

Sanford-Brown Institute, Iselin, NJ Date: 04/2010-5/2011

Certificate – Medical Assistant

An intensive, ABHES accredited 900-hour course comprised of theoretical and practical application of essential medical assistant skills including: Medical Terminology, Anatomy and Physiology, Clinical Skills: Measuring vital signs, exam methods, phlebotomy, injections, EKG’s, Lab Procedures: Microscope usage, collecting specimens, smear procedures, occult blood tests, glucose tests and urinalysis, Administrative Duties and Health Insurance Processing: Computer usage, basic medical billing and coding

(ICD9 & CPT4), patient scheduling, claims processing filing and charting HIPAA/OSHA Trained, First Aid/CPR/BLS Certified, CMA/RMA Eligible.

Clinical Externship: 180 – Hours Sheereelah Deen MD

Katherine Gibbs, New York, NY 2004 – 2005

Nassau Community College, Garden City, NY 1998 – 2002

Associates Degree - In Hotel and Restaurant Management

Employment History

QSAC Queens NY 2013-Present

Assistant Manager

Schedule, attend manager meeting

Ensure that the individual getting active treatment.

Ensure agency policy and procedure are followed.

Passaic county Jail Paterson NJ 2011- 2012 Duties includes: Reviews new intake charts, answers phone scheduling appointments, order office supplies, follow up with off site clinics, processes medical records and submit and track document to doctor.

Allegro school, East Hanover,NJ 2007- 2012 Duties includes: Assist client with ADL, cleaning recreational activities

Arc of Union County, Springfield, NJ

2007 – 2010

Assistant Supervisor Program Supervisor

Duties Included: Created and implemented all schedules, formed and cultivated client relationships, and was involved in all recreational activities.

Community Access Unlimited, Elizabeth, NJ 2006 – 2007

Program Coordinator

Duties Included: Supervised the staff, addressed the issues and needs of all members and rectified all issues and concerns, performed payroll scheduling.

Girls and Boys Town of New Jersey, Newark, NJ 2006 – 2006

Youth Care Worker

Duties Included: Escorted various youths to appointments, address all youth needs and concerns, provide documentation to supervisor, implement all agency policies and procedures, provided leadership and role model status for all youths.

Plus Group Home, East Meadow, NY 2002 – 2005

Lead Resident Advisor

Duties Included: Supervise and schedule staff, provide written documentation and incident reports, comply with and implement all agency policies and procedures, provide security for resident protection, and attend supervisory conferences.

AHRC, Levittown, NY 2002 – 2003

Activity Coach

Duties Included: Counseled residents to identify and subsequently resolve social problems, instructed residents in daily living skills, promoted activities and physical fitness, provided supervisors with reports on resident evaluation of skill developments, behavior disorders, and educational progress of residents, escorted residents on outside facility trips such as shopping or to medical and/or dental facilities.

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