ANDREA FIZER

**** **** *****

Stone Mountain, GA 30083

404-***-****

acqj6n@r.postjobfree.com

OBJECTIVE

To obtain a full time and permanent career position that utilizes the knowledge I have acquired in my paralegal studies program, as well as allow me to demonstrate my excellent administrative and customer support skills in the continuing legal education area. I also have several years of sales experience and communication skills that shine.

QUALIFICATIONS

Ten years administrative and clerical experience in an office setting

Sales Support and Customer Service Relations Professional

Type 65 words per minute and Data Entry at 12,000 keystrokes per hour

Certificate – Basics of Accounting - Undergraduate School

Certificate – Project Planning – Undergraduate School

TECHNICAL SKILLS

Microsoft Word, Excel, PowerPoint, and Outlook

Quickbooks

Access, SalesForce and ACT Database, CaseAware, and LPS (Lender Processing Services)

EDUCATION

Bachelors of Science – Business Administration

Colorado Technical University, Colorado Springs, CO

Graduated December 2012

Associate of Science – Paralegal Studies

Colorado Technical University, Colorado Springs, CO

Graduated September 2009

Professional Certificates & Memberships

Basics of Accounting – Undergraduate Level - March 2010

Project Planning – Undergraduate Level – April 2011

Human Resource Development – Undergraduate Level – September 2012

Georgia Association of Paralegals, Member

American Bar Association- Associate Member

ACLEA - National Special Interest Group, Co-Chair

RELEVANT EXPERIENCE

Continuing Education Administrator 11/12-Present

Strafford Legal Publications/Webinars

Obtain and renew state sponsorships

Process state web order applications

Keep abreast of state CLE regulations by periodic research and correspondence with State Bar Associations to obtain clarification of rules, updates and procedures

Review and approve course scholarship applications

Supervise department of 4 employees and manage employee training

Oversee accreditation processes for NASBA approval, CFP Board approval and Enrolled Agent course approvals

ANDREA FIZER

RESUME

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Continuing Education Coordinator/Assistant (Contract) 7/11-11/12

Strafford Legal Publications

Submit continuing education courses and materials to state bar associations for accreditation

Process MCLE (Mandatory Continuing Legal Education) credits for attorneys

Submit attendance reports for attorneys to state bar as required

Project Coordinator/Sales Assistant 7/10-7/11

GlobalTech POS, Atlanta, GA

Assist customers with placing orders and receptionist duties

Contact sales leads and input in Salesforce data base

Quote customers and schedule demo appointments

Produce invoices and monthly statements

Prepare and maintain new hire/employee packages

Managing calendar for Director of Engineering and Regional Sales Manager

Conduct post-service customer satisfaction surveys

Preparing and making daily bank deposits

Office Manager 01/01-05/04

Thomas Properties, Southfield, MI

Managed office staff of 4 employees

Located rental properties for clients

Processed paperwork to qualify tenants including application, credit report and verification documents

Collect monthly rent from clients and made bank deposits

Maintained accounts payables and accounts receivables

Loan Officer/Processor 12/98-1/01

U.S. Integrity, Southfield, MI

Processed residential loan applications and obtained conventional mortgages for customers in the metropolitan Detroit area

Submitted completed loan applications to lenders for approval after obtaining and verifying all required documentation

Assisted manager and all trainees with processing of their loan applications

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